Shannon Burgin Information Technology Services 102 Crisp Hall Martin, TN 38237 Phone: 731.881.7890 Fax: 731.881.7908 sburgin@utm.edu

The Chief Information Officer provides the leadership in technology planning. She bridges the gap between the university and campus strategic plans and the technology strategic and budget plans. She strives to create an environment in Information Technology Services where each individual works at a capacity greater than their potential by working as a cohesive team heading toward the same goals. The technology team is seeking to provide excellent services, make a difference in the way on-campus and distance education students learn, respond proactively and positively to change, and provide a stable, reliable, state-of-the-art, comprehensive technology infrastructure.

Ms. Burgin began at UT Martin in 1978 as a programmer/analyst under a Title III Grant following her work as a programmer/analyst with Square D Company in Peru, IN. Her career developed into a Senior Systems Analyst and Project Manager. In 1994, she began as the Assistant Director responsible for Application Development. In 1997, she was the project director responsible for the implementation of the Banner Student Information System, which was completed in 1999 and has provided the University of Tennessee at Martin with cost savings and new functionality that would not have otherwise been possible. In 2003, as Director, she provided leadership in attaining a grant for the development of a portal system with a focus on improving access and functionality to resources for students, including a single sign on and customizable framework. Other accomplishments include providing leadership in the implementation of Exchange for students, faculty, and staff, ASP hosting of Blackboard, and tablet computers for full-time faculty.