Law Enforcement Training

"This course has been an eye opener for me and I have been a supervisor for 9 years" - Participant, Basic First Line Supervision class


Our mission is to offer quality, specialized training at affordable rates to address current needs. Since 1995, Educational Outreach has trained law enforcement officers in specific areas that satisfy P.O.S.T. requirements. All courses are approved by P.O.S.T.


Click here to find the full schedule of classes currently offered.

Click to View Course Descriptions and Dates

21st Century Leadership

Background Investigation Employee Screening

This class is not currently scheduled. If interested in this class, e-mail Debbie Mount at


This course prepares the investigator to conduct thorough and legal pre-employment background investigations of police, security, corrections and other government organizations applicants. The topics will focus on:


  • How to interpret the written application and personal history statement. Spotting errors and omissions. What does the application not tell you?


  • Questions that must be asked and those forbidden by law and the answers you're looking for. "Reading" the applicant for signs of deception. Getting the required releases


  • Sources of information. Interviewing references, landlords, family members, neighbors, former employers, supervisors, co-workers and 3d party acquaintances.


  • Understanding the Civil Rights Act of 1964 which prohibits discrimination, the Americans with Disabilities Act; the Fair Credit Reporting Act and the use of credit reports; Federal and State employment statutes; Polygraph laws; issues of defamation and the consequences of negligent hiring.

At the conclusion of this course participants will be able to:

  • Successfully conduct a comprehensive applicant background investigation
  • Understand the legal environment and its potential for liability regarding background investigations.
  • Demonstrate an understanding of available resources, including internet and electronic screening devices when conducting pre-employment background investigations.
  • Develop the necessary skills to conduct interviews with applicants.

The instructors are veteran law enforcement officers experienced in conducting police applicant background investigations, supervising others, reviewing investigations and making hiring decisions.


Basic Crime Scene Investigation

This class is not currently scheduled. If interested in this class, e-mail Debbie Mount at


This is an intensive 2 – Day basic course to provide patrol officers, investigators, and other persons responsible for crime scene processing, evidence collection and evidence submission the knowledge and skills necessary to process crime scenes for physical evidence. Participants will be broken into teams and engage in processing of mock crime scenes. This will include the basic procedures necessary for the protection of the crime scene, location of physical evidence, collection of the evidence and submission of the evidence to the crime laboratory.

At the conclusion of 16 hours of instruction and practical exercises the participant the student will be able to:

  1. Secure and protect the crime scene.
  2. Discuss the legal requirements for the seizure of crime scene evidence
  3. Identify the proper crime scene search procedures
  4. Reconstruct and document the crime scene through proper notes, sketches, and Photographs.
  5. Identify, process and collect physical evidence at a crime scene
  6. Explain the physical evidence theory of transfer
  7. Mark and package evidence properly and follow chain of custody procedures



Basic Criminal Investigation

Date: September 26-30, 2016

Time: 8:00 a.m. – 5:00 p.m.

Tuition: $445

Instructor: Training Services Group

Location: Memphis Police Training Academy, 4371 O.K. Robertson Rd., Memphis, TN


This course has been designed to provide the investigator or uniformed officer with the basic investigative skills, tactics, and procedures to conduct a successful criminal investigation from assignment to court presentation. It covers aspects of case management, legal aspects of criminal investigation, and working the case for trial.

The course will cover the following topics:

  • Managing the crime scene
  • Processing evidence
  • Coordinating with the crime lab
  • Profiling
  • Wound interpretations
  • Locating witnesses
  • Interview and interrogation
  • Identification of suspects
  • Miranda made easy
  • Media relations

Basic First Line Supervision

This class is not currently scheduled. If interested in this class, e-mail Debbie Mount at


This course is designed to provide the first line law enforcement supervisors or soon-to-be supervisors with a basic understanding of some of the skills necessary to accomplish the awesome task of directing the police line officer as they provide police services to the community. It is also an excellent refresher course for the veteran supervisor.

The course will cover the following topics:

  • Transition to supervisor level
  • Personnel law/EEO/FLSA
  • Values/Principals/Ethics
  • Communications
  • Coping with stress
  • Liability issues/risk management
  • Diversity in work place
  • Leadership styles
  • Employee relations
  • Employee discipline and investigation
  • Counseling/performance appraisal

Basic Hostage Negotiations

This class is not currently scheduled. If interested in this class, e-mail Debbie Mount at


Hostage taking involves a desperate individual or individuals demanding certain conditions, threatening suicide, or creating other conditions that may find first responders unprepared to handle. This class is to provide basic training in hostage/crisis negotiations for those members of a Negotiation/Tactical Team that are assigned to resolve these situations. Through the use of statistical data, clinical information about mental illness, the student will become familiar with the history of negotiations, negotiation methods and their practical application. This will be accomplished in a seminar format that encourages student participation and incorporates lecture, handouts, videos, and transparencies.

Topics include:

  • Bargaining vs. Intervention
  • Crisis Negotiation Theory and Procedures
  • Case Studies
  • Crisis Intervention/Active Listening
  • Abnormal Psychology
  • Suicide – By – Cop
  • High Risk Factors

Basic School Resource Officer

This class is not currently scheduled. If interested in this class, e-mail Debbie Mount at


This course is designed to provide the participant with the history, philosophy and basic skills necessary to serve as a School Resource Officer. Participants will receive instruction in juvenile law, counseling skills, identification and ways to handle exceptional students, and coordination role needed with school officials. All officers who are currently assigned or will be assigned full time duty in an elementary, middle or high school should attend this course.

Topics include:

  • Defining the School Resource Officer concept and applying this to the school in which assigned.
  • The dual objectives of prevention and enforcement as it applies to the SRO program.
  • The functions of a SRO unit within the law enforcement agency.
  • Juvenile law and public school law to the specific responsibilities of SROs and school administrators.
  • Effective instructional strategies to assist students with implementing law related educational programs with a delinquency prevention impact.
  • Development of relationships necessary to function as a SRO
  • The process of threat assessment
  • Relevant security policies and procedures
  • Crisis response plans
  • Initial response procedures to critical incidents
  • Fundamentals of non-violent methods of defusing confrontation
  • Crime & Violence trends in America's schools

Constitutional Law for Street Officers

Date: October 10-11, 2016
Time: 8:00AM-4:00PM
Tuition: $275
Instructor: Dennis R. Mays
Location: Memphis Police Training Academy, 4371 O.K. Robertson Rd., Memphis, TN


This course provides legal guidelines for the street officer. What to do, when to do it, anticipating the traps and blind alleys of the judicial system and, most importantly…how to properly explain what you've done to insure admissibility of the evidence and reduce the chance of a complaint or lawsuit are all covered in this course.

Topics include:

  • the exclusionary rule and the exceptions
  • reasonable suspicion
  • stops and frisks
  • pursuits
  • traffic stops and interdictions
  • field interviews
  • interviews and confessions
  • Miranda rules
  • suspect admissions
  • search and seizure and the exceptions to the warrant requirement
  • intentional torts
  • field identifications
  • probable cause arrests

Courtroom Testimony & Drafting Search Warrants

This class is not currently scheduled. If interested in this class, e-mail Debbie Mount at


This is an 8 hour course covering legal issue involving trial and testimony and drafting search warrants. The first 4 hours is an INTERACTIVE segment that effectively trains law enforcement officers on effective courtroom testimony for depositions, motions, and trials. It is followed with 4 hours training to insure officers properly draft search warrants that will withstand legal challenges. The consequences of a poorly drafted warrant not only potentially exposes the officers and the agencies involved to legal liability but may traumatize innocent citizens, expose all involved parties to potential danger, and may jeopardize the success of an investigation.

Topics include:

  • The Professional Witness
  • Getting Prepared to Testify
  • The Rules of Evidence
  • Interacting with the Jury
  • The Art of Testifying
  • Direct Examination
  • Cross Examination
  • Benefit of Obtaining Search Warrant
  • Validity of Search Warrants
  • Establishing Probable Cause
  • Staleness Issue
  • Special Rules for Computers
  • Tips for Drafting Affidavit and Warrant
  • Practical Exercises

Crime and Violence in America's Schools

This class is not currently scheduled. If interested in this class, e-mail Debbie Mount at


This course is designed to provide solutions to the growing trend of youth crime and violence that is occurring in and around our school campuses. Lessons learned from previous school shootings will be explored. Attendees will develop skills that are effective in properly recognizing persons who are at-risk for participating in serious violent incidents. This course will also feature a comprehensive approach to reduce school crime and violence. The "community–school–police" model will be presented to establish the needed partnership to combat violence.


This course is designed for law enforcement commanders, supervisors of youth and school-based programs, school resource officers, D.A.R.E. officers, youth investigators, school administrators and counselors, teachers and executive staff members.

Topics include:

  • Current Trends in School Crime & Violence
  • Crime on campus: The role of law enforcement
  • Identifying children at high risk for violent behavior
  • Proactive intervention and prevention of youth violence
  • Building successful police/school partnerships
  • How to establish a viable law enforcement and school partnership
  • Student safety and staff responsibility
  • Staff safety and school administrators
  • Using a staff/student team approach for safer schools
  • Ten ways an unsafe school develops
  • Strategies to address bullying
  • Strategies to address bullying

Death Investigation Practice and Principles

This class is not currently scheduled. If interested in this class, e-mail Debbie Mount at


This course is designed to provide information and skills to the investigator who is conducting a death investigation. The course will consist of case studies that include scene and wound analysis, determinations of the cause and manner of death and practical pointers to successfully complete the investigation and prosecute the suspect. The instructors have decades of experience conducting and supervising death investigations.


Upon completion of this course, the participant will have an understanding of the methods used to conduct a death investigation and the appropriate case management practices.

Topics include

  • Evaluating the death scene
  • Managing evidence collection
  • Coordinating with the crime lab
  • Physical and medical evidence
  • Victimology
  • Interrogations
  • Statement analysis
  • Psychological Profiling
    • Organized/Disorganized
    • Serial Killers
    • Thrill Killers
    • Child predator killers
    • Children who kill
  • Case management
  • Legal issues
  • Cold cases

Defusing Confrontation

This class is not currently scheduled. If interested in this class, e-mail Debbie Mount at


Law Enforcement officers deal daily with confrontations between that occur between people or groups of people. Appropriate measures must be taken by law enforcement officers to ensure confrontations do not turn violent. The primary objective of this course is to help law enforcement officers to identify those situations with the potential to become the focus of violence and defuse the problems before they escalate. These situations might involve fights, job actions, demonstrations, marches, neighborhood disputes, etc. It also includes how to deal with irate people.

Topics to be covered in this course:

  • Recognition of problem
  • Communication skills
  • Free Speech Rights
  • Resolution techniques
  • Crowd management
  • Other legal risk

Domestic Radical Extremist

This class is not currently scheduled. If interested in this class, e-mail Debbie Mount at


This 2 day course covers the history of domestic extremists groups that pose an increasing danger in the United States. This course explains the belief system of radical extremists and why they view the government, law enforcement in particular, as their enemy. It examines investigative, response, and officer safety strategies for agency use in identifying and managing domestic extremist cases. We examine supremacist groups, environmental groups, animal rights extremists, anarchists, antigovernment extremists, and of course great emphasis is placed on the rising threat of the Sovereign Citizen movement.


  • Recognizing individual and group activities of extremists
  • Understanding group characteristics, beliefs and motives
  • Methods they use to raise funds
  • What the officer needs to watch for
  • Reacting to threats of extremist activity
  • "Lone Wolves", "copycats, nuts, and wannabes

Effective Communication for Street Officers

Date: October 31, 2016
Time: 8:00AM-4:00PM
Tuition: $165
Instructor: Jimmie Leach
Location: Memphis Police Training Academy, 4371 O.K. Robertson Rd., Memphis, TN


Building better community relations is still one of the primary concerns of law enforcement throughout the country. That is why every action by a law enforcement officer has a bearing on the relationship of the agency with the community. Since many citizens come into contact with law enforcement officers at traffic stops, this becomes a critical element for law enforcement agencies in their overall public relations effort. Traffic enforcement offers agencies a way to build bridges to the community, one traffic stop at a time.


This one day course is all about techniques and strategies for building positive relationships with the community through routine contacts with citizens that occur on a daily basis.

At the conclusion of this training the participants will have a working knowledge of the basics of communication as well as the perceptions the public has about police officers. Officers will learn how to communicate positively during routine citizens' contact to reduce negative encounters. Utilization of strategies taught in this course will in most cases allow officers effort to perform their duties more effectively.

Ethical Character Driven Leadership

This class is not currently scheduled. If interested in this class, e-mail Debbie Mount at


Values are the beliefs that guide an organization and the behavior of its employees. Typically, an organization’s values are codified into a philosophy of operations that explains how the organization approaches its work, how it is managed internally, and how it relates to its external environment. Organizational values determine what both individuals and organizations consider to be appropriate and inappropriate behavior. Thus, values play an important role by influencing administrative decisions as well as employee actions.


This training will introduce the concept of organizational values and how the development of values is an effective leadership trait. Students will list the values they feel are important and will be challenged by the instructor to determine how well they themselves live these values. Examples of how organizational values affect interactions with employees and the public will be provided and are used to demonstrate the importance of “walking the talk”.


This course is recommended for all supervisors, managers, and CEOs.

At the conclusion of 16 hours of instruction, the participant will:

  • Understand what leaders do
  • Know the leadership characteristics that must be developed
  • Know the characteristics of a good place to work
  • Learn methods for developing Trust, Pride, and a Sense of Family
  • How to move from Who is Right to What is Right
  • The principles of Values v. Virtues
  • The importance of Responsibility and Accountability

Frontline Counter Terrorism

Date: September 19-22, 2016

Time: 8:00 a.m. – 5:00 p.m.

Tuition: $400

Instructor: Jimmie Leach, Dennis Mays, and Leslee Hallenback

Location: Memphis Police Training Academy, 4371 O.K. Robertson Rd., Memphis, TN


The focus of this four-day, extensive, course is to increase law enforcement officers’ awareness of the characteristics of terrorists’ threats so they can be identified and potential attacks disrupted.


Participants will learn how terror cells are structured and how they are funded and the seven indicators of a terrorist incident. Participants will also learn types of targets that are looked for and the WMD’s that may be used to produce mass casualties.


First responders will receive training in conducting threat assessments, using conventional and unconventional resources to counter the threat and improve cooperative efforts among other agencies and with citizens, including how to harden a High Value Target. Practical exercises are used to illustrate the importance of intelligence the officer may encounter during “routine” daily duties, including how to handle an NCIC hit from the Terrorist Screening Center.


This training is practical, hands on training directed primarily to those that will have to respond to a terrorist incident and other critical incidents.



  • Understanding General & Specific Threat Assessment
  • Terrorist And Terrorist Acts
  • Utilizing Conventional & Unconventional Resources
  • Terrorist Targets And Tactics
  • Terrorism: Front Line Counter-terrorism
  • Terrorist Incident? The First Response

Instructor Development

This class is not currently scheduled. If interested in this class, e-mail Debbie Mount at


This class will satisfy the instructor development requirements for police instructors required by Tennessee P.O.S.T. regulations. This skills-oriented program is developed primarily for the law enforcement instructor. This is a practical, skills-oriented course designed to familiarize the law enforcement instructor with instructional design principles and effective instructional techniques. It is intended for individuals who have or will have training or instructional responsibilities in their agencies. This course is also highly recommended for employees who are called on frequently to make department presentations such as school resource officers and some staff supervisors.

Course topics include:

  • Application of principles of adult learning
  • Task analysis
  • Valid instructional objectives
  • Valid written examinations that correspond to specific instructional objectives
  • Various methods of instruction in the lesson plan
  • Known methods of combating stage fright
  • Design and production of overhead transparencies
  • Using audio-visual aids effectively in a presentation
  • Design of lesson plan including the six major elements for a two-hour presentation
  • A ten minute class presentation of a segment of the lesson plan developed during the course

Intelligence Led Policing

This class is not currently scheduled. If interested in this class, e-mail Debbie Mount at


This is a 2 day course aimed at Patrol Officers and Detectives to explore the concept of intelligence – led policing. Intelligence-led policing is crime fighting that is guided by effective intelligence gathering and analysis—and it has the potential to be the most important law enforcement innovation of the twenty-first century. It aims to achieve crime reduction and prevention and to disrupt offender activity. It focuses enforcement activities on prolific and serious offenders. This is not a course for officers to become analyst but for patrol officers and detectives to learn the tools available to them to be more effective in every day assignments.


Topics discussed:

  • overview of Crime Analysis
  • Criminal Intelligence
  • Target Oriented Policing
  • Crime Mapping
  • Appropriate use of prevention, disruption and enforcement

Internal Affairs Investigation

This class is not currently scheduled. If interested in this class, e-mail Debbie Mount at


This 2 day course examines, in detail, a practical approach to internal affairs investigation and discipline. Investigative tactics, officer's due process rights, and a discussion of citizen review boards is included. This course examines the distinction between an internal affairs complaint and a citizen complaint, when officer discretion is proper and when discipline is appropriate. A close look at the legal pitfalls in disciplining – particularly discrimination and due process claims.


Attendees will gain an understanding of police ethics, barriers which may hinder ethical behavior, types of misconduct and the methods used to conduct investigations of this type. They will also learn how to prepare plans for investigating personnel complaints as well as how to conduct investigations. A method for preparing and conducting interviews of complainants, witnesses and accused officers will be discussed.

Topics include:

  • Liability Issues – Why Do An IA Investigation?
  • Police Officer's rights: what a department can regulate and discipline an officer when conduct violates policies.
  • Personnel Policies: What the department can demand from officers and discipline an officer when the policies are violated.
  • Investigating Policy Violations: Who investigates what…..questioning the subject officer…….questioning witnesses including officers….
  • Criminal Misconduct Investigations
  • Preparing for legal attacks on the investigation
  • The discipline process
  • Basic investigative techniques …rules of evidence…search & seizure….sources of information…privileges, etc.
  • Interview techniques and the formal written adopted statement

Interview and Interrogation Techniques

This class is not currently scheduled. If interested in this class, e-mail Debbie Mount at


This intensive 4 day course covers the legal aspects of interview and interrogation, successful techniques, pre/post interrogation issues, situational tactics, special circumstances, the legal use of trickery and deception and evaluating nonverbal responses. The focus is on quality results in the courtroom. The Criminal Personality Profiling session will enable the officer to more accurately determine the personality type he/she is confronting and some of the interviewing techniques best suited to elicit information from that individual. The other topics covered will strengthen the officer's overall interview and interrogation techniques

Topics include:

  • The verbal communication process
  • Witness memory enhancement
  • Flow of information
  • Interviewing process
  • Kinesics interview techniques
  • Detecting deception
  • Videotaping and recording interrogations
  • Interview of rape victims
  • Interview of child witnesses and victims
  • Criminal personality profiling for interviews
  • The effective interrogator
  • Legal aspects

Lawsuit Prevention for Supervisors

This class is not currently scheduled. If interested in this class, e-mail Debbie Mount at


This session provides proven tactics to avoid lawsuits from police operations. This is "nuts and bolts"...what senior supervisors must do and must not do. How effective training, supervision and discipline interact to reduce liability and when the City or County can be liable. Also covered - responding to the incident from investigation to trial. Attendees will get hands on training managing incidents that could occur in their departments any day.

Topics include:

  • citizen complaints
  • prisoner suicides
  • shooting deaths
  • managing pursuits
  • false arrests
  • excessive force
  • discrimination and harassment claims
  • negligent hiring
  • providing references
  • defamation
  • intentional torts
  • policy assessments
  • discipline and officer's due process rights
  • the federal civil rights act
  • wrongful death claims

Lawsuit Prevention for Street Officers

Date: October 3-4, 2016

Time: 8:00AM-4:00PM

Tuition: $275

Instructors: Dennis R. Mays

Location: Memphis Police Training Academy, 4371 O.K. Robertson Rd., Memphis, TN


This is a 2-day course that gives an in-depth examination of why enforcement officers are such a target for lawsuits. Particular risks are reviewed as well as tactics for reducing those risks. Prevention through proper conduct and importance of reports are discussed. This training addresses what the officer and first line supervisor needs to know about.

  • Excessive force
  • Invasion of privacy
  • Negligence
  • Pursuits
  • Use of deadly force
  • Infliction of emotional distress
  • False arrest
  • Defamation
  • Both state law and federal civil rights laws are covered
  • And much more

Leadership Survival

This class is not currently scheduled. If interested in this class, e-mail Debbie Mount at


Leadership Survival is not survival of the fittest but rather survival of the most prepared. President John F. Kennedy is quoted on Leadership, as, “In order to go along, you need to get along.” Leadership is about building bridges, not walls. Participants’ discussions will center upon “Surviving with Honor.” Surviving through understanding today’s employee, communications, empowering change and leadership through trust loyalty and delivery of promises. The leadership topics presented during this workshop target law enforcement chief executives, command staff and first line supervisors.


Topics include:

  • Organizations generally reflect the personality of those who run them
  • Who’s Job Is It Anyway?
  • Workplace Diversity
  • Understanding your client base
  • Ya Gotta Talk to EM! (Communications)
  • A Change Agent is not 007

Managing the Marginal/Difficult Employee

Date: October 6-7, 2016

Time: 8:00AM-4:00PM

Tuition: $275

Instructors: Dennis R. Mays and Jimmie Leach

Location: Memphis Police Training Academy, 4371 O.K. Robertson Rd., Memphis, TN


This seminar describes the strategies available to manage the small percentage of any organization who are problem employees. This seminar is a common sense approach to effectively modify the behavior of problem employees. The participants will learn to assess their personal strategies for change. Nothing is more frustrating to a manager than an employee with a bad attitude. These are the employees who are seldom a true discipline problem, but are a serious morale problem with their constant whining and undermining of your leadership. This seminar is designed to help supervisors deal with whiners, complainers and other poor performers. They will also learn how to stop the cancerous spread of attitude problems across your department.


Topics Include:

  • Defining the Marginal/Problem Employee
  • Organizational Factors Causing Marginal/Problem Employees
  • Eliminating the Organizational Problems; Developing a Good Place to Work
  • Managing the Marginal/Problem Employee
  • Preventing Marginal/Problem Employees

Maximizing Communication Effectiveness

This class is not currently scheduled. If interested in this class, e-mail Debbie Mount at


Effective communication skills are essential in today’s law enforcement agencies and departments. Communication can make or break someone’s career and personal relationships. This one – day seminar will explore communication styles, communication means, and communication improvements.  Giving and receiving feedback, listening skills, and communication barriers will be discussed.  Participants will be engaged in interactive activities to utilize various communication styles and strategies.  Effective meetings, coaching sessions, training, and written communications will be examined.

At the end of this seminar participants will:

  • Identify effective communication skills
  • Recognize communication and listening barriers
  • Better understand the value of team communications
  • Learn coaching skills
  • Identify departmental and individual communication strengths
  • Gain insights in ways to improve existing communication means
  • Increase meeting effectiveness
  • Reduce conflict through enhanced communication strategies

Performance Driven Leadership

This class is not currently scheduled. If interested in this class, e-mail Debbie Mount at


Leadership within law enforcement faces the challenge of how to motivate and manage employees throughout organizations. Unfortunately, the leader may be faced with those who perform their tasks with a sense of entitlement while the leadership is seeking performance-driven employees. This two-day course focuses on whether an individual was driven to performance or simply performs well enough to get by. Performance Driven Leadership is a leadership training program that provides the necessary skills needed to face the growing challenge of performance and the sense of entitlement within organizations.


The essence of true leadership is the ability of leaders to get the most out of every individual they are called to lead. This means that even when dealing with top performers, be prepared to issue challenges that will take them to an even higher level. When the best employees are not challenged, they quickly fall back into the culture of accepting what is without pursuing what could be. This goes to the very core of the issue of succession management with law enforcement. The movement toward selecting the right individuals to become future leaders in a law enforcement organization is all about leading and driving employees toward performance.

Performance Driven Leadership will help each student to:

  • identify obstacles to leading performance
  • move away from the status quo of management
  • break away from entitlement status and become a driven leader
  • feel empowered to lead employees to performance

Ramifications of Police Using Social Media

This class is not currently scheduled. If interested in this class, e-mail Debbie Mount at


The explosion of social media in recent years has changed the way people communicate with one another. While it provides significant opportunities to make contact or consult with our communities, there are many cases documented when officers fail to understand the dangers of social media both to themselves and their families and the Police Service. This eight hour course examines the ramification of police using social media and discusses issues so officers will have a better understanding of the reach of social media and will explore ways to keep from creating career issues.

Topics include:

  1. Understanding Departmental Policy
  2. Comments, photos, videos, and posts that can be detrimental to your career
  3. First Amendment rights where workplace is involved
  4. Privacy and security settings on social media accounts
  5. Officer safety issues that arise when using social media

Social Media: Ramification of Police Using/Usage in Criminal Investigations

This class is not currently scheduled. If interested in this class, e-mail Debbie Mount at


This course will deal on the first day with individual police officers using social media.


The explosion of social media in recent years has changed the way people communicate with one another. While it provides significant opportunities to make contact or consult with our communities, there are many cases documented when officers fail to understand the dangers of social media both to themselves and their families and the Police Service.


The second day will explore social media usage in criminal investigations. It has been reported that over 80% of 1,200 law enforcement officers surveyed report that they have used social media in criminal investigations. They advise that information posted on the popular social media sites Facebook, MySpace, Instagram, Twitter, YouTube or Snapchat can be key evidence in any type of criminal investigation.


During the course of a criminal investigation, social media can be used to discover or strengthen new evidence; locate key witnesses or suspects; Find connections between victims and perpetrators; confirm alibis of suspects; find incriminating statements, pictures or videos posted by perpetrators as well as other areas that will be mentioned and discussed.


It is intended at the end of this 2 day course will walk away with new perspectives on the usage of social media in law enforcement.


STOP Domestic Violence

The New Millennial Police: Managing Generational Issues

This class is not currently scheduled. If interested in this class, e-mail Debbie Mount at


One of the greatest challenges facing law enforcement officials in America today is the issue of selecting, managing, training, and retaining the new generation of law enforcement employees. Law enforcement agencies by nature are highly traditional, paramilitary work environments which tend to contrast with the current trend of the new generation work force. This class will provide valuable insight in the critical areas of recruiting, managing, and retaining the new generation of employees to managers, supervisors, training officers, and recruitment officers.


Participants will receive instruction in the current trends, which serve as the driving force for the present culture as well as identify strategies for integrating the new generation of law enforcement officers and employees into the traditional family of U.S. law enforcement.


At the conclusion of 16 hours of instruction, the student will be able to:

  • Identify current culture trends
  • Build strategies for effectively recruiting the new generation of law enforcement employees
  • Discover current generational training challenges
  • Identify current management issues
  • Examine effective retention strategies
  • Identify and handle problem issues

Working the Case for Trial

This class is not currently scheduled. If interested in this class, e-mail Debbie Mount at


This course examines what “working the case for trial” actually means. This course examines the five questions the investigator must constantly ask to insure evidence is acquired and is admissible.

  1. How do I prove this?
  2. How do I get this evidence introduced?
  3. How will the defendant attempt to explain away the evidence?
  4. How will the jury perceive the evidence?
  5. How will the jury perceive me?

This course provides a full day of tactical tips from actual cases. Included is a session on testifying, cross-examination and courtroom demeanor. Attendees participating in this course will be prepared to deal with the apprehension that accompanies courtroom testimony.

Topics include:

  • Proper Investigation
  • Documentation
  • Case Analysis
  • Courtroom Presentation

Workplace Sensitivity

Date: November 7, 2016

Time: 8:00AM-4:00PM

Tuition: $165

Instructors: Jimmie Leach and Dennis R. Mays

Location: Memphis Police Training Academy, 4371 O.K. Robertson Rd., Memphis, TN


It is important in today’s culturally diverse world that we learn how to appropriately interact and respect those around us. Given recent troubling events across the nation we must become more aware of conflict resolution techniques, such as focusing on the facts of the conflict and not personal differences.


In this course we learn to be nonjudgmental and focus on ways to be tolerant for diversity. The cultural competence levels present in public organizations and agencies are a significant part of serving citizen populations.


This course teaches professionals to respond appropriately in cross-cultural situations, and develop increased cultural awareness and sensitivity when dealing with culturally diverse citizens.


Topics included among others:

  1. Respect and recognizing the different backgrounds in our communities, workplaces, and society
  2. Promoting diversity in the workplace, by ensuring that all employees are valued
  3. Recognizing each cultural group has different values and styles
  4. Promoting a work environment where everyone can be comfortable
  5. Recognizing, preventing and addressing all forms of discrimination and harassment, including sexual harassment, and the legal implications of failing to do so. Also, responding to the EEOC complaint.


How To Register

Contract Training

Our training specialist are capable of customizing training for your agency. We can develop a P.O.S.T. certified In-Service class or specialized training in many areas.  In effect, if you have a training need we can research, design, and develop a training response to your need. 

All of our scheduled course tuition charges are designed to cover our actual costs and provide the consumer with the highest quality training at a reasonable cost.  The tuition fees shown on our scheduled listing of courses does not necessarily relate to the contract cost for any training you might choose. It is quite possible for an agency or organization to contract for a training course with us and then share the costs with other agencies.  Our contract training brings the same expert instructors who teach professional development tuition based courses to your agency.


Contract Training Contact: Debbie Mount, Director, Non-Degree Programs - 731-881-7104 or


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