Frequently Asked Questions

Help Desk

247 Paul Meek Library

Martin, TN 38238

Ph:

(731) 881-7900

Em:

helpdesk@utm.edu

Frequently Asked Questions

 

How do I reset my myUT Martin Portal password?

You will have to fill out the form that can be found here. You have to fill out the entire form for it to successfully reset your password.

How do I reset my Banner password?

You will have to fill out the form that can be found here. You have to fill out the entire form for it to successfully reset your password.

How do I get Microsoft Office 365 for free if I am a student?

You can visit the Student Advantage page and follow the instructions found on it

How do I get Microsoft Office 365 for free if I am faculty or staff?

You can visit the Office 365 for Faculty and Staff page and follow the instructions found on it

How do I connect to the Wi-Fi on campus?

There are instructions on how to connect to the Wi-Fi found on the "How-To's" page

Holds, Refund, and Bills are all Handled by the Department of Business Affairs

The Business Affairs Department page can be found here and their phone number is (731)-881-7810.

How do I get information about my financial aid?

The department of financial aid handles all information about FAFSA's, scholarships, and other types of financial aid. There website can be found here and there phone number is (731)-881-7040

Where can I get my official transcript?

The department of Student Records handle all official transcripts. Information about transcripts can be found on the page here and there phone number is (731)-881-7050

Where can I find the phone number for a certain department?

You can search for a department with the search box in the top right of this UTM page and search for a department and the left side of the page will have a number that you can contact. If you can't find the number you are looking for, you can call the information line at (731)-881-7000

I don't see the class I am supposed to the be in on Blackboard. Where is it?

Normally, you won't be added into your blackboard course until the first few days of class. We do this because a lot of students end up changing there class schedule frequently before classes start. If you still don't see the course you are supposed to be in after a few days after the semester starts , contact your professor because they will be able to add you into the course.

Hours of Operation

Fri.
May. 26

7 A.M. - 6 P.M.
7:00 AM

Sat.
May. 27

12 P.M. - 5 P.M.
12:00 PM

Sun.
May. 28

12 P.M. - 9 P.M.
12:00 PM

Mon.
May. 29

7 A.M. - 9 P.M.
7:00 AM

Tue.
May. 30

7 A.M. - 9 P.M.
7:00 AM

 

Help Desk

247 Paul Meek Library

Martin, TN 38238

Ph:

(731) 881-7900

Em:

helpdesk@utm.edu