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Google Drive File Stream User Guide

Help Desk

247 Paul Meek Library

Martin, TN 38238

Ph:

(731) 881-7900

Em:

helpdesk@utm.edu

Google Drive File Stream User Guide

What is it?

Google Drive File Stream is a desktop application that allows you to quickly access all of your Google Drive files on demand, directly from your computer without losing precious drive space. With Google Drive File Stream, your files are stored on the cloud instead of your computer, and any changes you make are automatically synced with the cloud for quick, easy access anywhere you have an Internet connection.

Installation (Already Installed in UTM Labs)

  1. Download Google Drive File Stream for Mac or Windows. You must be logged into your Google account to see this page.
  2. Run the installation package.
  3. Log into the portal with your UTM email address and password.
  4. Select Allow on the required permissions prompt.

System Requirements

  • Windows: Windows 7 and up. Windows Server editions are not supported.
  • Mac: El Capitan (10.11) and up. For High Sierra (10.13), follow these steps.

Getting Started

In UTM computer labs, you will have a Drive File Stream as an icon on the desk top. Once you click on the icon, it will prompt you to login with your UTM Google Account username and password. Once you have logged in, your Google Drive folder will appear on the left in Finder or File Explorer.

 

On personal machines, once Google Drive File Stream is installed, a folder called Google Drive will appear on the left in Finder or File Explorer. This folder will contain both your personal Google Drive and any Team Drives you are part of. The only difference between these files and any other file on your computer is that these files are not stored on your computer by default, and any changes you make to them will sync automatically with your cloud storage.

 

macOS known issue: If you receive an error that says, Google Drive File Stream encountered a problem and has stopped, Go to System Preferences > Security and Privacy > Allow Google Drive Files Stream.

What are the features for Google Drive File Stream?

  • Quickly see all your Google Drive files in Finder/Explorer (including Team Drives).
  • Browse and organize Google Drive files without downloading all of them to your computer.
  • Choose which files or folders you'd like to make available offline.
  • Open files in common apps like Microsoft Office and Adobe Photoshop.

How much storage do I have for my Drive files?

UTM Google Accounts have unlimited storage.

Where can I get more information?

To get started with Drive, visit the Drive Help Center. Please note that to see this page and install the new app, you must log into Google with your UTM Google Account username and password.

Help Desk

247 Paul Meek Library

Martin, TN 38238

Ph:

(731) 881-7900

Em:

helpdesk@utm.edu