Your account has been moved to the UTM domain, there are now a few simple steps you will need to complete to finish the process. If you run into any problems anywhere during the process, please call the HelpDesk at 881-7900 for assistance
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Go to System Properties. You can do this by click the Start Button, then right-click Computer and choose Properties
In the resulting dialog box, click the Change settings link.
On the next dialog box, click the Change ... button
In the next dialog, find the Domain box and change it to utm.edu
Since your account has been moved, you are no longer logged in with the correct credentials. Therefore you will need give this the correct ones in the dialog that will pop up, then click OK
Once it joins, you will get a message of success, click OK
Click OK on the next dialog
Click the Restart Now button to restart the machine.
Open Settings and click on Wi-Fi. In the right pane, click on the network to open it's properties
When the properties open, click Forget this Network
On the confirmation dialog, click Forget
Now that the network is gone, you need to add it back. Click < Wi-Fi in the right pane
In the right pane, click on the network you want to join
This wil prompt you for the login information. Enter the correct information and click Join
Click Accept on the network certificate
You should now see a blue check beside the network - you are once again joined
Under Settings, click on Mail, Contacts, Calendars in the left pane. In the right pane, click Add Account
In the right pane, click Delete Account
Now you need to add the account back. In the left pane, click Add Account
Fill in these three boxes correctly, then click Next
Once it authenticates correctly, click Save. Open Mail and your account should be back and authenticating - it may to a bit to synch everything
With Mail closed, open System Preferences and click on Internet Accounts
In the left pane, click on your UTM account, then click the delete button (the minus sign) at the bottom of the window
Click the Remove From All button
Now add the account back. Just click the add button (the plus sign) at the bottom of the window.
Choose Exchange in the right pane
Fill out these three boxes and click Continue
Verify that the information looks correct, then click Continue
To finish, click Done. Open Mail and your account should be back and authenticating - it may to a bit to synch everything
Welcome to the UT Martin Information Technology Services Help Desk. We are here to serve our faculty, staff and students with technology related questions or problems. We have a knowledgeable staff ready to assist you.
The Office of Information Technology Services maintains several computer labs across campus. You must have a valid UT Martin staff or student ID card to gain access to the lab. Once inside, you must have a valid username and password login to gain access to the campus network.