Notification Settings

Help Desk

247 Paul Meek Library

Martin, TN 38238

Ph:

(731) 881-7900

Em:

helpdesk@utm.edu

Notification Settings

This section allows you to setup when and how you are notified of of a new voice mail message.

Immediate Tab

Immediate tab

 

Check the Enable box to have Voicemail call you. Uncheck to not be notified.

 

Notification options box

Options

Notify Status

Select Urgent to be notified of urgent messages only. Select All to be notified of all messages.

Notify Specific ID

Check this box to be notified by new messages from another UTM Voicemail user, then click the Browse button to select their mailbox Number.

Message Types

Select "Include Voice Msgs". Fax and E-Mail are not supported.

Time

Hours

 

Start

Enter the time of day to start this feature. The default is 12:00 AM (midnight). When Start and Stop remain at their defaults, the feature is effective 24 hours a day.

Stop

Enter the time of day to stop this feature. The default is 11:59 PM. When Start and Stop remain at their defaults, the feature is effective 24 hours a day.

 

NOTE: If the Stop time is set to a later time than Start time, the feature is active into the next day, even though the corresponding checkbox is cleared.

Days

Specify the days of the week for which this feature is enabled. Typically, Monday (Mon) through Friday (Fri) are checked.

Personal Call List Options

personal call list options

Busy Retry:

Attempts

Select the number of times, between 0 and 99, that the system tries to reach a number that was busy before trying the next telephone number in the sequence.

 

Interval (minutes)

Select the number of minutes, between 0 and 99 that the system waits before retrying a notification number that was busy.

 

Traverse List

Select the number of times, between 1 and 99 that the system goes through the list trying to deliver the message.

 

call list options

Call List

Telephone Number

Here you can enter 4-digit Campus or 7-digit local telephone number(s) you want the system to call. With Message Waiting Lights and stutter dialtone provided by the Telephone System to Campus telephones, you may or may not want Voicemail to call your office number, so you may just want to enter your local cell phone or home numbers. You can enter up to nine numbers. Be sure to enter the numbers in the order in which they should be called, first one first, second one next, and so on. Remember, Voicemail isn't permitted to dial Long Distance, and you don't need to include a 9 for Voicemail to dial a local number.

Type

Identifies the type of telephone number the system is calling. Leave at Normal.

PIN Number

Not used.

Wait (min)

Enter the number of minutes, between 1 and 99 that the system should wait before trying the next telephone number in the list.

Daily Tab

Allows you receive a daily message reminder, which calls you once each day at a specific number when new messages are waiting in your mailbox.

 

daily message reminder dialogue box

 

Check the Enable box to be notified.

 

You can only enter a 4-digit Campus or a 7-digit local number (do not put a "9" before a local number).

 

Select the hour and minute for the notification to take place, then click "OK" at the top.

Forwarding Tab

The Forwarding tab allows you to configure whether, and when, copies of messages are automatically forwarded to another UTM Voicemail user.

 

forwarding tab

 

Check the Enable box to activate the forwarding feature.

Forward To

Click the Browse button to select an existing UTM Voicemail user from the list.

Options

Notify Status

Select URGENT to forward urgent messages only. Select ALL to forward all messages.

Specific Sender

Select to forward messages from a specific user. Click the Browse button to select the existing mailbox that triggers message notification when the subscriber receives a new message from that mailbox.

Message Types

Select "Include Voice Msgs". Fax is not supported.

Time

Hours

 

Start

Enter the time of day to start this feature. The default is 12:00 AM (midnight). When Start and Stop remain at their defaults, the feature is effective 24 hours a day.

 

Stop

Enter the time of day to stop this feature. The default is 11:59 PM. When Start and Stop remain at their defaults, the feature is effective 24 hours a day.

 

NOTE: If the Stop time is set to a later time than Start time, the feature is active into the next day, even though the corresponding checkbox is cleared.

Days

Specify the days of the week for which this feature is enabled. Typically, Monday (Mon) through Friday (Fri) are checked.

 

Be sure to click "OK" to save your changes! Ok and cancel dialogue box

Web PhoneManager login

You can access the Web PhoneManager login at https://vmail.utm.edu/wpm/

Learn More >

Help Desk

247 Paul Meek Library

Martin, TN 38238

Ph:

(731) 881-7900

Em:

helpdesk@utm.edu