Web PhoneManager Settings

Help Desk

247 Paul Meek Library

Martin, TN 38238

Ph:

(731) 881-7900

Em:

helpdesk@utm.edu

Web PhoneManager Settings

Playback Tab

By default the number in the Telephone Settings field is the 4-digit Campus number your Voicemail Account was created for. However, if for example, you are away from your Campus phone and need to change a Greeting using Web Phonemanager, you can use a different 4-digit Campus number or a 7-digit local number here and when you press Record, Web Phonemanager will call you at that number.

 

Telephone settings

 

If you choose to change this to an off-Campus local number, note that you do not put a "9" before the number to dial out, just the 7-digit telephone number.

 

Playback Settings is where you select a message playback option. You can select one of the three options; by telephone, streaming media or download.

 

Playback Settings

Telephone

This option calls you at the number you specified in the Telephone Settings field above and plays the message to you.

 

If you select Telephone as a playback method, double-check that the number at which you wish to be called is properly entered into the Telephone Number box in the Telephone Settings described above. Be aware that when you click on a voice mail message, and the voice mail system calls you at the number you specified, it will simply play the message once the phone is answered. No password is required. So if you use this method, you need to be very aware of what phone number Voicemail will call you on. Setting this number without due care has the potential of compromising the privacy of your voice mail messages by playing them back at that incorrectly set telephone number.

Streaming

This option plays the message over the speakers or headphones of the device you're using Web Phonemanager with. This is the default and with a computer, the most useful option for web-based retrieval of messages. Using this option, messages in the Inbox will have the familiar buttons on the right to Play, Pause and Stop.

 

Streaming toolbar

Download

This option downloads a file of the voice mail to your device. Using this option, messages in the inbox will have a Download button on the right instead of Streaming's Play, Pause and Stop buttons.

 

Download toolbar

 

With a cell phone you may initally be asked what app you want to use to play the file. Afterwards, that app will be used unless you choose a different one. Since the file has been downloaded, your app may have options to save or delete.

 

If used with a computer, because it's a standard wav audio file and can be played using an application like iTunes or Windows Media Player, it can be archived on your own device, attached to an email to send to someone, or used in a presentation.

 

Be sure to click "OK" to save your changes! Ok and cancel dialogue box

Web PhoneManager login

You can access the Web PhoneManager login at https://vmail.utm.edu/wpm/

Learn More >

Help Desk

247 Paul Meek Library

Martin, TN 38238

Ph:

(731) 881-7900

Em:

helpdesk@utm.edu