Moving to the UTM Domain

Your account has been moved to the UTM domain, there are now a few simple steps you will need to complete to finish the process. If you run into any problems anywhere during the process, please call the HelpDesk at 881-7900 for assistance

 

Click to expand/collapse

Adjusting the domain on a PC

Go to System Properties. You can do this by click the Start Button, then right-click Computer and choose Properties

 

System Properties

 

In the resulting dialog box, click the Change settings link.

 

Change Settings

 

On the next dialog box, click the Change ... button

 

Change ...

 

In the next dialog, find the Domain box and change it to utm.edu

 

Domain

Utm.edu domain

 

Since your account has been moved, you are no longer logged in with the correct credentials. Therefore you will need give this the correct ones in the dialog that will pop up, then click OK

 

Click OK

 

Once it joins, you will get a message of success, click OK

 

Welcome Box

 

Click OK on the next dialog

 

Restart

 

Click Close

 

Close

 

Click the Restart Now button to restart the machine.

 

Restart Now

 

Adjusting the Network on an iOS device

Open Settings and click on Wi-Fi. In the right pane, click on the network to open it's properties

 

Settings -> Wi-Fi

 

When the properties open, click Forget this Network

 

Forget this Network

 

On the confirmation dialog, click Forget

 

Forget

 

Now that the network is gone, you need to add it back. Click < Wi-Fi in the right pane

 

< Wi-Fi

 

In the right pane, click on the network you want to join

 

Join Network

 

This wil prompt you for the login information. Enter the correct information and click Join

 

Click Join

 

Click Accept on the network certificate

 

Network Certificate

 

You should now see a blue check beside the network - you are once again joined

 

Check

 

Adjusting the email on an iOS device

Under Settings, click on Mail, Contacts, Calendars in the left pane. In the right pane, click Add Account

 

Add Account

 

In the right pane, click Delete Account

 

Delete Account

 

Now you need to add the account back. In the left pane, click Add Account

 

New Account

 

Choose Exchange

 

Exchange

 

Fill in these three boxes correctly, then click Next

 

Fill Boxes

 

Once it authenticates correctly, click Save. Open Mail and your account should be back and authenticating - it may to a bit to synch everything

 

Authenticate

 

Adjusting email on a Mac

With Mail closed, open System Preferences and click on Internet Accounts

 

Internet Accounts

 

In the left pane, click on your UTM account, then click the delete button (the minus sign) at the bottom of the window

 

Delete Account

 

Click the Remove From All button

 

Remove From All

 

Now add the account back. Just click the add button (the plus sign) at the bottom of the window.

 

Add Account

 

Choose Exchange in the right pane

 

Exchange

 

Fill out these three boxes and click Continue

 

Continue

 

Verify that the information looks correct, then click Continue

 

Correct

 

To finish, click Done. Open Mail and your account should be back and authenticating - it may to a bit to synch everything

 

Done

 

 

Help Desk

Welcome to the UT Martin Information Technology Services Help Desk. We are here to serve our faculty, staff and students with technology related questions or problems. We have a knowledgeable staff ready to assist you.

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Computer Labs

The Office of Information Technology Services maintains several computer labs across campus. You must have a valid UT Martin staff or student ID card to gain access to the lab. Once inside, you must have a valid username and password login to gain access to the campus network.

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