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Parent Information
It is always nice to receive mail from home! We realize how important mail is for our students, your son/daughter. We hope the information below will assist in ensuring your child receives his/her mail in the most expeditious manner possible. The UTM Post Office is located on the first floor of the Boling University Center, room 107.
Mailing address should include both the dormitory and room number, i.e.:
Samantha D. Smith
The correct mailing address for University Village is:
Samantha D. Smith University Village A-100 Hannings Lane UTM Box 0250
The University has its own zip code (38238). The town of Martin utilizes the zip code 38237. University Courts, Grove Apartments, and Martin Place utilize the zip code 38237 as the Martin Post Office delivers to them.
Please be aware that rosters used for mail purposes have official names only. Nicknames and use of middle names etc. can be confusing to mail sorters. If your son/daughter prefers a name other than their official name, they should inform their dormitory mail clerk or the UTM Post office located in the University Center. If a letter comes in for a Sam Jones in Browning Hall 111, but our records show George Jones in that room, we are not aware "Sam" is either his nickname or middle name or maybe some other student entirely. Therefore, it will take extra time to research and try to determine where the letter is to be delivered or it is returned to sender for insufficient address.
Tracing a Letter or a Package: Only the use of registered, insured, certified/return receipt or delivery confirmation will allow a letter or package to be traced. Letters/packages with postage only cannot be traced.
Each student is given a mail box in their respective dormitories. Students living in University Village are assigned a mail box in the University Center. The mail is picked-up daily and sorted to each dormitory mail box by 2 P.M. Saturday mail will be delivered to the dormitories by 9:30 A.M. If a package will not fit into a standard PO Box, it is held at the UTM Post Office and a notice is sent to the student's dormitory mail box. If after 5 days the package has not been picked-up a second notice is sent to the student. If after this second notice, the package is still not picked-up, it will be returned to sender. We will attempt to call the student to inform them the package is being returned that day. We do not have the facilities to hold packages indefinitely.
If you utilize a "special handling" service, (Express or Certified) which requires an individual to sign for a package, please be aware that the UTM Post Office only works Saturday mornings long enough to sort mail and deliver it to the Dorm mail clerks or put up into the University Center mail boxes. We will attempt to call the individual and inform them they have a letter/parcel which requires their signature, but we are only open for approximately 1 hour if they want it that day. If you need a special handling package on the weekends you may want to utilize another service such as FedEx or UPS which will deliver directly to the Dorm or Apartment in University Village.
Approximately six weeks before your son/daughter leaves at the end of the semester, he/she should notify all magazines, CD clubs, newspapers, etc. of their impending change of address so they may direct their mail to their new address without their missing any issues or important documents. Most companies now have e-mail addresses to which you can submit change of address notices or Internet access for the same purpose. See more information at Change of Address.
The UTM Post Office is also available to purchase stamps, mail letters, money orders and other postal services. Our hours of operation are 8 A.M. - 5 P. M. Monday through Friday. We hope this information will help you and your child enjoy timely and accurate mail service while they attend UTM. If we can be of any assistance you may reach us at (731) 881-7790. You may e-mail us at postoff@utm.edu.
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