The University of Tennessee - Martin

A. Dormitory Mail: If you live in a dorm you will receive a dormitory mail box in that dorm to utilize. Your mail will be picked-up and sorted to your box by 2:00 P.M. Monday-Friday. Saturday mail will be delivered to the dorm by 09:30 A.M. for the dorm mail clerk to put into the boxes.

• If you receive a "special handling" service, (Express or Certified) which requires your signature, please be aware that the UTM Post Office only works Saturday mornings long enough to sort mail and deliver it to the Dorm mail clerks or put up into the University Center mail boxes. We will attempt to call and inform you that you have a letter/parcel which requires your signature. However, we are only open for approximately 1 hour if you want it that day. If you need a special handling package on the weekends you may want to utilize another service such as FedEx or UPS which will deliver directly to the Dorm or Apartment in University Village.
• The dormitory mail clerk is under the supervision of the Housing Department, not the UTM Post Office.

Some helpful hints to ensure you receive your mail in a timely fashion:

1. Be sure you tell all your friends and relatives your complete mailing address. Your Dorm name and room number should be on all your correspondence, i.e.

Jane Doe
Browning Hall G117L

UTM
Martin, TN 38238

2. If you go by a nickname or your middle name, you should let your dorm mail clerk know. He/she only has your name as it appears on official records at UTM. So if your name is Holly S. Jones but you go by Sam (middle name is Samantha), it is very hard to determine if you are the “Sam Jones” currently in the dorm or if it is the name of the occupant from last semester.

3. If you move to another dorm room, be sure both the “old” and “new” dorm mail clerks are aware of where you are. You should also be sure to notify all your regular correspondents and don’t forget your magazine subscriptions, book clubs, banks, etc.

4. Approximately six weeks before you leave (end of semester) you should notify all magazines, CD clubs, newspapers, etc. of your impending change of address so they may direct your mail to your new address without your missing any issues or important documents. Most companies now have e-mail addresses to which you can submit change of address notices or Internet access for the same purpose. Change of Address.

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B. University Village: If you live in University Village you will utilize the UTM Boxes in the Boling University Center for all U. S. Postal Service (USPS) mail.

• UTM Box assignments will be made when you register. Your Box Number and Combination will be posted on the "Banner Web" under your personal menu.
• Mail will be ready for you to pick up daily (except Sunday) by 11 A.M.
• The UTM Post Office only delivers routine mail on Saturday mornings; we do not deliver “Priority” or overnight mail. We will attempt to notify you if you receive a "special handling" package so you may pick it up from the UTM Post Office in the University Center, but be advised we are only open until all the mail that day is sorted.
• If you need a special handling package on the weekends you may want to utilize another service such as FedEx, DHL or UPS which will deliver directly to your Apartment.

Some helpful hints to ensure you receive your mail in a timely fashion:

1. Be sure you tell all your friends and relatives your complete mailing address.

Jane Doe
University Village A-100
Hannings Lane
UTM Box 0250
Martin, TN 38238

Explanation of above address line:

• First line is your name (if you go by your middle name or a nickname be sure to notify the UTM Post Office (see A.2 above for further explanation)).
• Second line is your Apartment building and room number.
• Third line is the street address (Lines 2 & 3 are required for mail/packages from other than U. S. Postal Service such as FedEx, DHL or UPS. If you order via catalog or internet, some companies require a street address and not a Box number).
• Fourth line is for USPS mail.
• Fifth line is the City, State and Zip Code (UTM has a separate zip code from the City of Martin)

2. As long as you stay in University Village Apartments, regardless of the room assignment, you will keep the same UTM Box and combination. If you move out of University Village you will no longer have your assigned UTM Box. If you move into one of the other Dorms you will have a Box assigned in that Dorm.

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C. Zip Codes: University Courts, Grove Apartments, and Martin Place are not Campus mail. The zip code 38237 is used for the city of Martin. University Courts, Grove Apartments, and Martin Place are serviced by the City of Martin. The zip code 38238 is utilized for all UTM mail. Top of Page

D. Packages: When a student receives a package, the following procedures are followed:

1. A notice is sent to the appropriate dorm, or UTM Mail Box, notifying the student they have a package to be picked-up at the UTM Post Office.

 

2. If, after five workdays, the package has not been picked-up a second notice is sent to the student.

 

3. If, after five additional workdays, the package has still not been picked-up it will be returned to sender. We will attempt to call the student to inform them the package is being returned that day. The UTM Post Office does not have the facilities to hold packages indefinitely.

 

E. Postal Services: The UTM Post Office is also available to purchase stamps, mail letters, packages and purchase money orders.  Our hours of operation are 8 A.M. - 5 P. M. Monday through Friday. You may contact us at (731) 881-7790 or e-mail postoff@utm.edu.

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