Spam Information

Terry Lewis, Interim CIO

102 Crisp Hall

Martin, TN 38238

Ph:

(731) 881-7890

Em:

helpdesk@utm.edu


Spam Information

UT Martin uses Microsoft's hosted service Forefront Online Protection for Exchange (FOPE) to protect both inbound and outbound email from spam, viruses, and phishing scams.

If you get an email you consider to be spam, it can be reported in one of two ways:

  1. Forward the email as an attachment to abuse@messaging.microsoft.com. Do not simply forward, but forward as an attachment.
    • In Outlook Web Access (xmail.utm.edu), right click on the message, and select Forward as Attachment. Add the email address abuse@messaging.microsoft.com to the To: field and send the message.
    • In Outlook 2011 for Mac, right click on the message and choose Forward Special -> As Attachment. Add the email address abuse@messaging.microsoft.com to the To: field and send the message.
  2. Download and install an add-in for Outlook (PC Only, Macs and webmail users must use option 1 above). The downloads can be found at:
    http://www.microsoft.com/en-us/download/details.aspx?displaylang=en&id=18275
    ** NOTE ** You must download either the 32 bit or 64 bit version of the add-in and it must match your Office version, NOT your windows version. To find out which version of Office you have, open Office, click on the File tab, and select Help on the left. You will see a window as shown below. The red arrow is pointing to the location of the information you need.

 

Once the add-in is installed, right click on the message you wish to report, from the drop-down list, select Junk, and then select Report Junk. You will get a confirmation notice asking if you want to report the message as junk to Microsoft and move the message to the Junk E-mail folder. Click Yes to submit the e-mail.

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