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The University of Tennessee at Martin

The University of Tennessee - Martin

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Office of Information Technology Services
University of TN at Martin
Martin, TN 38238
(731) 881-7890

 

Information Security

UT Martin Virtual Private Network Information

What is VPN and why would I need it?

Virtual Private Networks (VPN) are used to provide secure access to private networks. They work by sending all information bound for the private network through a tunneled connection which has encryption protection. UT Martin uses VPN technology to provide access to information systems such as Banner to our remote campus locations and traveling staff. It is also used to provide access to the same systems from our wireless network.

 

VPN Configuration for Windows Based Computers

In order to use VPN, you will need to be using Windows 98 Second Edition, Windows ME, Windows 2000, or Windows XP. Windows 98 will require additional updates in order to function properly. To use our VPN you must have an account in our Faculty or Staff Domains. For most computers, all that has to be done to enable VPN is the installation of our client. Click on the link below to download the client.

Windows VPN Client

 

VPN Configuration for Macintosh Based Computers

Our VPN will only work with Mac OS X based Macintosh computers running Jaguar or later. Also, the OS X native PPTP client does not support Split-Tunneling like our Windows clients.

 

How do I login to the VPN

Windows users will be able to click on the "UT Martin VPN" icon on their desktops (if selected during install) or by using the Network Connections links. You should see the following login screen appear.

UT Martin VPN logon screen

  • Enter your Faculty of Staff username and password.
  • Enter the appropriate domain name for the logon domain. For faculty, this should be mar-ut-fac-01. For staff, this should be mar-ut-staff-01.
  • Click Connect.

If everything goes correctly, you will see a pop-up message similar to the following image.

UT Martin VPN is connected screen

 

Notes regarding VPN access while away from campus

Our VPN should be accessible from anywhere in the world with adequate internet bandwidth. You may experience difficulty in connecting from certain locations which have firewalls enabled. For instance, you can use our VPN at any Wingate Inn as long as the firewall is disabled. Unfortunately, we have no control over other networks and cannot guarantee that access is always possible.