PHONE FEATURE REFERENCE

EXTERNAL CALL (LOCAL)

LIFT HANDSET

DIAL 9 + NUMBER

LONG DISTANCE CALL (USING PIN CODE)

LIFT HANDSET

DIAL 2 + ACCOUNT CODE + 9 + 1 + AREA CODE & NUMBER

TRANSFER CALLS

DTERM:  PRESS TRANSFER (This automatically puts the caller on hold)  OR

STANDARD PHONE:  FLASH

DIAL EXTENSION NUMBER

ANNOUNCE CALL OR HANG UP

CONFERENCE CALL (3 PARTY)

WITH FIRST CALL IN PROGRESS

PRESS TRANSFER (DTerm) or FLASH (standard phone) This automatically puts the caller on hold

DIAL THE EXT. NUMBER OR DIAL 9 PLUS TELEPHONE NUMBER

PRESS CONF (DTerm) or FLASH (standard phone) TO JOIN ALL PARTIES

TO PARK A CALL: 

This is another way to put a caller on hold

PRESS TRANSFER (DTerm) or FLASH (standard phone)

DIAL CALL PARK ACCESS CODE #6

REMOTE PARK RETRIEVAL:

LIFT HANDSET (From any phone)

DIAL*7, PLUS EXT. OF PHONE THAT PARKED CALL

LOCAL PARK RETRIEVAL:

LIFT HANDSET (From any phone)

DIAL #7, PLUS EXT. OF PHONE THAT PARKED CALL

LAST NUMBER REDIAL:

LIFT HANDSET

PRESS REDIAL * (DTerm)

OR

## from a phone without a redial key

CALL FORWARD SET:

CF/ALL - #2

CF/No Answer - #6

CF/Busy - #3

LIFT HANDSET

DIAL Access Code

PLUS EXTENSION TO RECEIVE YOUR CALLS

RECEIVE CONFIRMATION TONE

HANG UP

CALL FORWARD CANCEL:

CF/ALL - *2

CF/No Answer - *6

CF/Busy - *3

LIFT HANDSET

DIAL Access Code

HANG UP

PICK UP (GROUP):

WHILE TELEPHONE IN YOUR GROUP IS RINGING

LIFT HANDSET, DIAL #4

PICK UP (DIRECT):

WHILE TELEPHONE IS RINGING

LIFT HANDSET, DIAL *4, PLUS EXT. NUMBER OF RINGING PHONE

TO CALL VOICE MAIL:

PRESS VM KEY OR DIAL 7590

TO SET A CALLBACK OR QUE FOR AN OUTSIDE LINE:

(Upon receiving a busy signal at an on-campus station or a busy signal when attempting to reach a 1-800 number)

FLASH

DIAL #1

HANG UP

Your telephone will ring you back when a line is free or when the internal party hangs up.

Lift the receiver and the telephone will automatically dial the number.

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