Top 10 Signs You're Getting Burned Out On Your Support Tech Job
By Becky Roberts of Tech Republic
Ever wondered what happened to that can-do, users-are-god, I-exist-only-to-serve-you attitude of your early days as a support tech? Have the users really become that much more unreasonable and demanding, or could you be falling prey to the dreaded users-should-be-drowned-at-birth burnout? To determine whether you, or those around you, may be suffering from this syndrome, review the following telltale signs.
01. Telling a user that his problem lies somewhere between the keyboard and the back of his chair.
02. Offering to fix the problem from #1 with a 15-pound hammer.
03.
Creating a user hit list and updating it more than once a week.
04.
Complaining about the users spoiling your network.
05.
Deliberately infecting the network with a virus just to add some excitement to the day.
06.
Writing the virus to deliberately infect the network to add some excitement to the day.
07.
Prioritizing work orders according to how annoying the user is instead of by business need.
08.
Giving the users such unflattering nicknames as “Whack-a-mole,” “The Crypt Keeper,” “Buffalo Jones,” “Buzzard,” and “Piggy Pie.”
09.
Incorporating thinly veiled insults into the assignment of new passwords: “NeedsALife7,” “RememberYourPassword99,” and “AsABrick3”.
10. Requisitioning a digital camera to take photos of all the users, then printing them out and using them for target practice.
