TCP/IP is corrupted
When you troubleshoot an issue, you may suspect that a TCP/IP or a Winsock related component is either corrupted or damaged. Therefore, you may try to remove TCP/IP and all related components, including registry entries. However, you may discover that you cannot finish this operation. TCP/IP cannot be uninstalled on Windows XP. However, you can use the NetShell (netsh) utility to reset TCP/IP.
The Process
- Click Start > Run.
- In the Run box, type command and click OK.
- At the DOS prompt, type netsh int ip reset c:\tcpipreset.txt and press the Enter key.
- The system will pause for up to a minute while the TCP/IP stack is reset.
- Once the cursor returns type exit and press Enter.
- Restart your computer