The University of Tennessee at Martin

Department of IB, F, E and Marketing

Marketing 320:  Consumer Behavior

Instructor:  Timothy C. Johnston, Ph. D.

Chapter 13 Practice Questions

 

1.  Lifestyle or desired lifestyle generally

 

A.    provides the basic motivation for purchases in a direct, conscious manner.

B.    provides the basic motivation for purchases in a subtle, indirect manner.

C.    interacts with purchases.

D.    is a reaction to purchases, not a cause of them.

E.    none of the above.

 

2.  "How I would like others to see me" is the basis of the

 

A.    Actual private self-concept

B.    Actual social self-concept

C.    Ideal private self-concept

D.    Ideal social self-concept

E.    none of the above.

 

3.  The two dimensions of VALS2 are

 

A.    self-orientation and resources.

B.    social status and stage in the HLC.

C.    education and income.

D.    self-concept and social class.

E.    none of the above.

 

4.  The totality of the individual's thoughts and feelings having reference to him- or herself as an object is one's

 

A.    psychographic profile.

B.    personality profile.

C.    self-concept.

D.    motive structure.

E.    none of the above.

 

5.  With respect to the self-concept, marketing has been criticized for

 

A.    not using the concept sufficiently.

B.    focusing on the self-concept at the expense of functional product features.

C.    focusing too much attention on being physically beautiful.

D.    presenting private self-concepts at the expense of social self-concepts.

E.    all of the above.

 


6.  With regard to Global Span segments across Japan, the U.S. and the U.K., the United States has the largest portion of

 

A.    Adapters.

B.    Achievers.

C.    Pressureds.

D.    Traditionals.

E.    none of the above.

 

7.  Psychographics are

 

A.    a graphic presentation of a profile analysis based on semantic differential data.

B.    the monitoring of emotional responses by measuring physiological changes.

C.    an approach to measuring consumer lifestyle.

D.    a nonquantitative analysis of personality.

E.    none of the above.

 

8.  PRISM is based on a combination of

 

A.    social class and household life cycle.

B.    income and education.

C.    consumption patterns and geo-demographics.

D.    psychographics and demographics.

E.    none of the above.

 

9.  Which of the following outdoor activity lifestyle groups would be most receptive to a health club that focused on training and fitness benefits with strong bicycling and jogging programs?

 

A.    Getaway actives

B.    Fitness-driven

C.    Health-conscious sociables

D.    Excitement-seeking competitives

E.    Venturesome passives

 

10.  A concern in using the VALS2 system is

 

A.    VALS2 relies heavily on income measures.

B.    most individuals have characteristics of several categories.

C.    VALS2 does not adjust sufficiently for social class differences.

D.    all of the above are concerns.

E.    none of the above are concerns.