The University of Tennessee at Martin

Department of IB, F, E and Marketing

Marketing 320:  Consumer Behavior

Instructor:  Timothy C. Johnston, Ph. D.

 

Chapter 1 Practice Questions

 

1.  Two adults of opposite sex, living in a socially approved sex relationship and their own or adopted children is

 

A.    a nuclear family.

B.    an extended family.

C.    a primary family.

D.    a household.

E.    none of the above.

 

2.  The nuclear family plus additional relations is

 

A.    a nuclear family.

B.    a primary family.

C.    an extended family.

D.    a household.

E.    none of the above.

 

3.  Each stage in the household life cycle

 

A.    presents the consumer with a set of consumption related problems.

B.    is based on a relevant status dimension.

C.    contains an equal percentage of the United States population.

D.    requires a totally unique product set.

E.    none of the above.

 

4.  Those in the Young Couple-No Children household life cycle are meeting new challenges, such as

 

A.    joint decision making.

B.    existing on a single income.

C.    spending so much time at home together.

D.    all of the above.

E.    none of the above.

 

5.  A family purchase decision differs from an organizational purchase decision in

 

A.    the level of emotion involved.

B.    the involvement of multiple people in the decision.

C.    the presence of explicit overarching goals.

D.    the fact that different people play different roles in the purchase.

E.    all of the above are differences.

 

6.  The major reason that more joint decision making occurs with younger couples is

 

A.    they are less involved in purchase decisions.

B.    they have not developed role specialization.

C.    they have more large purchase decisions to make.

D.    they have fewer large purchase decisions to make.

E.    none of the above.

 

7.  The processes by which young people acquire skills, knowledge, and attitudes relevant to their functioning as consumers in the marketplace is

 

A.    consumer conditioning.

B.    diffusion.

C.    convergence.

D.    consumer socialization.

E.    none of the above.

 

8.  A major basis for concern about marketing to children is their inability to fully process and understand commercial messages. Much of the theory and research in this area is based on

 

A.    Asche's diffusion theory.

B.    Weber's intellect enhancement theory.

C.    Piaget's stages of cognitive development.

D.    Pavlov's process acquisition stages.

E.    none of the above.

 

9.  When a parent alters the child's belief about an advertisement, _____ has occurred.

 

A.    instrumental training

B.    modeling

C.    mediation

D.    knowledge adaptation

E.    none of the above.

 

10.  A child who comes to believe that men should shave with electric razors by watching his father shave with such a razor has engaged in

 

A.    instrumental training.

B.    modeling.

C.    mediation.

D.    knowledge adaptation.

E.    none of the above.