Terrorism - Bomb Threat Procedures


Employee Responsibilities

Employees receiving a threat over the telephone should note the exact time of the call and the exact words said by the caller.

The employee should listen carefully to the details of the threat and try to keep the caller talking in an effort to obtain the answers to the following questions:

  • When will the bomb explode?
  • Where is it located?
  • What does it look like?
  • What kind of bomb is it?
  • What will cause it to explode?
  • Did you place the bomb?
  • Why?
  • From where are you calling?
  • What is your address?
  • What is your name?

The employee should write down whether the caller is male or female, what age he or she sounds like, any voice characteristics the caller may have (lisp, stuttering, accents, disguised, etc.), and any background noise heard.

If a display telephone is used, the employee should write down what appears on the digital display.

When the caller hangs up, the employee should call the Department of Public Safety at 7777 and tell the dispatcher that a bomb threat has just been received. The employee should provide all the information received from the caller and the employee's observations. The employee should also give the dispatcher his or her name, office location, and telephone extension number. The employee should stay on the phone with the dispatcher until released from the call by the Department of Public Safety.

After the employee has contacted dispatch, the employee should inform the supervisor about the call and that the police have been called and are en route to the location threatened by the bomb. If in the area threatened, employees should remain calm and stay where they are until police arrive at the scene.

If requested to leave the area or building, employees should look around their work areas as they leave. They should look for any suspicious packages or bags. If they see something that does not belong, THEY MUST NOT TOUCH IT. They should follow the department evacuation procedure and inform police officers outside the building about any suspicious article seen and the exact location.

Employees should follow all instructions given by police or fire personnel. They should not re-enter the building or area until told that they may.

Department Head, Manager and Supervisor Responsibilities

When informed that their department or building has received a bomb threat, department heads, managers, and supervisors should do the following:

  • Make sure that the Department of Public Safety has been notified. If not, call 7777 and provide the following information:
  • The person who received the bomb threat. (Officers will want to talk with the person who received the original call.)
  • The exact time the threat came in.
  • The department or area threatened.
  • Have all personnel in their area look around to determine whether they see anything unusual or different such as a box or bag that does not belong in their work area. THEY SHOULD NOT TOUCH ANY ITEM THAT IS NOT IDENTIFIABLE TO THEIR WORK AREA. If they find anything, they should call 7777 immediately and provide the following information:
  • Name and phone extension
  • Location
  • Location of the suspicious item
  • Description of the item (shape, size, color, etc.) They should secure the area around the item by asking all persons to leave the area or room. No one should be allowed to re-enter until emergency personnel arrive.
  • Evacuate only if directed by the Chancellor, Provost, Vice Chancellor of Student Affairs, Vice Chancellor of Finance and Administration, UTM Police, UTM Safety Officer, or the Fire Department. Departmental evacuation procedures should be followed.
  • If directed to evacuate, assist police or fire personnel to secure facilities to ensure the safety of all staff and students.
  • Do not pull the fire alarm. Emergency personnel may activate the fire alarm system to assist in evacuation, but only after they evaluate the circumstances and location of the threat.
  • Provide calm leadership for colleagues. Speak slowly and distinctly when giving instructions. The main consideration is a safe and orderly evacuation of the area or building until it is found to be safe to re-enter.

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