In May 2016, UT signed a new contract with Adobe for Creative Cloud, Captivate, and Presenter. The new contract licensing for Creative Cloud is based on specific, named users, and requires UT to assign licenses to a specific employee for all products.
Benefits of the named license for Creative Cloud include the ability for the employee to use the software on 2 different computers, one of which may be a home computer. This benefit is not available for Captivate or Presenter. Departments may request licenses for use by their student employees engaged in departmental (non-academic) work by contacting the Help Desk at 731-881-7900.
Captivate and Presenter are packaged and serialized versions, not a named license. Automatic software updates do not work for these versions. UTK OIT will repackage these versions a minimum of twice per year to update the software.
Acrobat Pro DC
Flash Pro CC
Media Encoder CC
Premiere Pro CC
After Effects CC
Before you install the new applications, please remove any Creative Cloud application, including Acrobat, from your computer.
Note: Adobe software may need to be activated if previous versions were uninstalled.
To download, install, and access the Creative Cloud applications, you must first sign in at adobe.com with your NetID@tennessee.edu email.
Before you can install any of the individual applications, you must first install the Creative Cloud Desktop App.
With the Creative Cloud Desktop App, you can pick and choose whichCreative Cloud applications to install on your computer.
When you close an application or turn off your computer, you will not be automatically logged out of your Adobe session.
If you have any questions, please contact the Help Desk at (731) 881-7900.
Hours of Operation
7 A.M. - 9 P.M.
7 A.M. - 6 P.M.
12 P.M. - 5 P.M.
12 P.M. - 9 P.M.
7 A.M. - 9 P.M.