Frequently Asked Questions & Web Links


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Where is Student Health and Counseling Services located?

Student Health and Counseling Services is located on the southeastern portion of campus, behind Cooper Hall and across from University Village Phase 1.

Do I need health insurance?

Student Health and Counseling Services does not file any insurance claims, but we strongly recommend insurance coverage for students in case medical services are rendered from an off-campus provider. The University of Tennessee offers a student accident and sickness insurance plan underwritten by UnitedHealthcare Insurance Company.

Are there charges to use the services?

There is no charge for an office visit with the nurse practitioner, family planning services or counseling sessions. Minimal charges ranging from $3 - $20 are applied for some medications, supplies and labs.

If I have any charges, what form of payment is accepted?

The only form of payment we accept is Skyhawk Card. You can deposit funds to your Skyhawk Silver account using a variety of methods.

Who is eligible for services?

Students enrolled in online classes only are not eligible for services. If a student is under the age of 18, we must have a Consent for Treatment of Minors on file.

Web Links

Go Ask Alice:

University of Tennessee Student Insuarnce Health Plan 

Programming ideas for Residence Assistants:

COVID-19 Information

Know what to do if you think you have COVID-19 or have been exposed to COVID-19.

Learn More >

Sexual Misconduct

Know what to do if you or someone you know is a victim of power-based personal violence.

Learn More >

Suicide Prevention

If you have had thoughts of suicide, know that you are not alone. We are here to help.

Learn More >