If You Have Trouble Logging In to Evisions

  1. Make sure you are trying to log in at the correct URL tennessee.cayuse424.com
  2. If you click on the URL above and can’t log in, type the URL address directly into your browser instead of clicking on it.
  3. If you are using a bookmark to get to the Evisions URL and are having difficulty logging in, type the URL address directly into your browser instead of using the bookmark.
  4. Make sure you are typing your UTM i.d. and password correctly. For example, if your keyboard’s caps lock is turned on, it will prevent you from correctly entering a case-sensitive password.
  5. If you can’t log in, clear the cookies on your browser. For instructions for specific browsers (Internet Explorer, Firefox, Chrome, etc.), go to http://support.cayuse.com/docs/browser-support-configuration/clearing-cookies
  6. Check your browser settings to be sure they are optimized for Evisions. For instructions tailored to specific browsers (Internet Explorer, Firefox, Chrome, etc.), go to http://support.cayuse.com/docs/browser-support-configuration
  7. Change your utM i.d. password, then try logging in to Evisions again. To change your password, login with your utm i.d. and password at https://iam.utm.edu.
  8. Contact Jennifer Cooper in the Office of Research, Grants, and Contracts for assistance – email jlcooper@utm.edu or phone extension 7011. A setting in IRIS may have to be changed before you can log in, especially if you are a new employee or never worked on a grant in TERA PAMS, the predecessor to Evisions.

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