Information Technology Services Newsletter

IT Maintenance Updates 

  • The ITS Maintenance Window for this month is December 21st, 5:00 p.m. - 10:00 p.m. This includes our monthly mandatory security patches for all services. Some users may experience intermittent down time.
  • ITS will also perform essential software upgrades on the wireless network on December 14th, 5:00 p.m. - 10:00 p.m. There will be intermittent outages for all wireless networks at all campuses.


Help Desk Hours

  • December 10th: Noon - 5:00 p.m.
  • December 11th - 15th: 7:00 a.m. - 6:00 p.m.
  • December 16th & 17th: 12 p.m. - 5:00 p.m.
  • December 18th - 21st: 7:00 a.m. - 6:00 p.m.
  • December 22nd - January 1st: Closed * A technician will check voicemail and email.
  • January 2nd - 5th: 7:00 a.m. - 7:00 p.m.
  • January 6th: Regular hours resume.


UTM-Open WiFi

Several upcoming changes will be occurring with UTM's WiFi on campus. ITS will be replacing UTM Guest and SkyNet-PSK with UTM-Open. This new wireless network offers easier registration using your NetID, while allowing guests to temporarily register using an email address; all through a single wireless network. Secure devices such as laptops and phones should use eduroam for WPA2-Enterprise encryption.

  • December 18th: UTM-Open begin to show up anywhere WiFi is available on campus.
  • January 8th: UTM Guest will be shut down and guests will begin using UTM-Open.
  • Summer of 2024: SkyNet-PSK will be shutting down.

If you have any questions or concerns, please contact the helpdesk at 731-881-7900.


Canvas: Wrapping up Fall '23 and Beginning Spring '24

As you wrap up the semester, consider these tips for future access and organization of your content.

Importing Previous Semester Content into Spring Course Shells:


Zoom Tips and Updates

"The Canvas tools that I use the most are Speedgrader, along with Rubrics. The tools make grading assignments much quicker, and it helps keep me organized, and helps me provide students with more consistent feedback on their written assignments. I also really like that I can see a running average on a particular assignment as I grade it." 

Dr. Margaret Lewis, Professor of History

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"The Canvas Rubric Tool has been a great benefit to both myself as the instructor and the students enrolled in my classes. I use this tool for grading papers in both face-to-face and online classes. It has been a great time saver from a grading standpoint as it populates comments and values immediately for each specific component of a paper. This has saved countless hours of communication between the students and myself regarding grading explanation as the rubric provides almost every detail of grade calculation. This leaves very few questions to be addressed. The rubric also keeps grading focused, on-track, and promotes consistency among submissions. It is a great tool that comes highly recommended for anyone looking to improve both efficiency and effectiveness in grading subjective submissions." 

Dr. Brandon Kilburn, Professor of Management

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Zoom Tips and Updates

If you need assistance with Zoom, check out this link that offers a library of one-minute videos to walk you through the various tools and best practices. Zoom has added new features that may be especially helpful for online faculty. If you have any questions, contact the ITC.


Turnitin Update

UT Martin's access to Turnitin's AI writing detection feature will end on December 31, 2023. Turnitin provided automatic access to the preview of this feature in Spring 2023 to help instructors understand how Turnitin's detector works. However, at the end of this preview phase, AI writing detection scores and the AI writing report will no longer be visible for any submissions. If needed, please download these scores and reports in PDF format before the end date.


Design Assistance Available for Spring '24 Courses 

The ITC will offer training and consultations in-person and via Zoom in December. Log in to Runway to view the training schedule or contact the ITC if you need an individual consultation.




Information Technology Services Contact Information: 17318817900