Monthly maintenance updates will occur on Thursday, December 19, 5:00 p.m. - 10:00 p.m. This includes our monthly mandatory security patches for all services. Users may experience intermittent downtime.
ITS has scheduled downtime for the campus firewalls for required critical maintenance on Thursday, December 19, 5:00 p.m. - 11:00 p.m. This work is necessary to ensure the ongoing security and performance of our network infrastructure. Access to and from the Internet and internal resources will be temporarily unavailable during this time for all users on wireless and wired connections. Office phones will also be unavailable since they are now on Ring Central. However, the Ring Central app will work on your cellular network. We recommend saving your work before the scheduled downtime begins. If you have any urgent requirements or concerns, please contact us in advance at 731.881.7900.
ITS will enable BitLocker on all Windows PCs on January 16. BitLocker is Microsoft's drive encryption solution. It is a security measure that will be enabled in the background and should not be noticeable to you. If you have personally enabled encryption on your university-owned Windows PC, please call the Help Desk at 731-881-7900 to allow IT to turn off your personally enabled encryption prior to BitLocker being enabled.
Saturday, 12/21 to Wednesday, 1/1. The Help Desk will be closed. A technician will be periodically checking tickets and voicemail to ensure that systems are running and that issues can be resolved remotely.
Thursday, 1/2, 7:00 a.m. - 6:00 p.m.
Friday, 1/3. The Help Desk will return to Regular Hours.
Monday, 1/20. The Help Desk will be closed in observance of Dr. Martin Luther King, Jr. Holiday
Tuesday, 1/21. The Help Desk will return to Regular Hours
RingCentral
Did you know that with RingCentral users can send and receive a fax using your phone number through the Desktop, Web, or Mobile App? For more information on sending and viewing faxes with RingCentral, refer to the following support articles:
If you have multiple media files saved to your device, delete those files or move the content to OneDrive to optimize your device storage and speed.
In your Studio library, delete videos that are dated, or that you no longer need. Use Studio Collections to organize your videos by topic or class.
Reflect on your fall classes and consider strategies and tools that worked well in the class, what did not, and how you want to improve. Contact the ITC for assistance.
Spring 2025
Import some, or all, of the content from previous semester courses to your Spring courses. Note that the import process will ask if you want to import Classic Quizzes to the New Quiz format. Faculty are not required to move to the New Quiz format at this time.
Combine course sections. If you are teaching one or more sections of a course, consider merging sections into one Canvas course shell. Do not publish your courses before combining the sections and do not cross-list after students have submitted assignments.
In copying your course content, the Canvas Bulk Edit tool is helpful in resetting your availability and due dates.
Use the Accessibility Checker to identify potential issues for students with learning accommodations; Canvas will suggest how to resolve the noted issues. Contact the ITC for assistance.
New Quizzes: New Helpful Options
Canvas New Quizzes offers the following options that are not available in Classic Quizzes:
Allow students to retake a test and begin where they left off. This option is available in your New Quiz Settings.
In a New Quiz that offers multiple attempts, you can set a time limit between the follow-up attempts. This option is available in your New Quiz Settings.
Have you ever deployed a quiz only to discover that you marked the wrong answer in your question/answer set-up incorrectly? New Quizzes offer a Regrade option in SpeedGrader that allows faculty to reset the correct answer. It will reset the correct answer for all students taking the exam, as well as the item bank in which the question originated. Note that this should be done only after all students have submitted their answers.
ITC Training: December & January
Whether you need assistance in preparing your final exams or updating your spring courses, contact the ITC for assistance. If you want to attend training, log in to Runway to register for training or contact the ITC.
Canvas Basics for New Faculty
Thursday, December 12, 3:00 - 4:00 p.m., Online
Tuesday, January 7, 2:00 - 3:00 p.m., 119 Crisp Hall
Wednesday, January 8, 2:00 - 3:00 p.m., Online
Tuesday, January, 14, 2:00-3:00 p.m., 119 Crisp Hall
Canvas Tools for Organization
Wednesday, January 15, 2:00 - 3:00 p.m., Online
New Quizzes
Tuesday, January 28, 2:00-3:00 p.m., Online
Wednesday, January 29, 2:00-3:00 p.m., Online
SharePoint
Tuesday, January 7, 9:00 - 10:00 a.m., 119 Crisp Hall
