Information Technology Services

ITS UPDATE: September 2026

Banner Maintenance Notice

Scheduled maintenance for Banner will take place on September 3 and September 17. During these dates, Banner will be unavailable from 7:00 p.m. to 10:00 p.m.

Server Maintenance Notice

On Thursday, September 17th from 5:00 p.m. - 10:00 p.m., there will be mandatory security patches for all university servers.  Users may experience intermittent downtime during the patch period.

Designate Your Web Content Manager

If your college, division, office, or department has not yet designated a primary Web Content Manager, please complete the Web Content Manager Designation Form. As part of the University's Digital Presence Procedure, each unit must identify a primary representative responsible for coordinating and maintaining its web content.  

Captain Skyhawk with Printer Needing Help

Help Desk Hours for September

  • Monday - Thursday: 7:00 a.m. - 9:00 p.m. 
  • Friday: 7:00 a.m. - 6:00 p.m. 
  • Saturday: 12:00 p.m. - 5:00 p.m. 
  • Sunday: 12:00 p.m. - 9:00 p.m. 
  • Closed September 6 & 7 in observance of Labor Day. 

Learn more about UTM Help Desk . 

Two people at UTM smiling and pointing while standing beside a computer.

ITC Training Topics for September 2026

Please visit the ITC's Runway page to view the schedule and to register for a session.

Upcoming Training

Canvas Basics

  • 9/8, 2 p.m. - 3 p.m.
  • 9/9, 11:00 a.m. - Noon

New Quizzes and Akindi 

  • 9/21, 2 p.m. - 3 p.m.
  • 9/28, 11 a.m. - Noon

SharePoint/OneSpace

  • 9/23, 2:00 p.m. - 3:00 p.m.

YuJa Verity (Proctoring Software)

  • 9/10, 2:00 p.m. - 3:00 p.m.
  • 9/15, 11:00 p.m. - Noon
  • 9/30, 10 a.m. - 11:00 a.m.

Yuja Panorama (ADA Compliance Tool)

  • 9/9, 2 p.m. - 3 p.m.
  • 9/15, 2 p.m. - 3 p.m.
  • 9/22, 11 a.m. - Noon

YuJa Panorama DocHub for Faculty and Staff

YuJa Panorama’s DocHub is an online workspace for checking and improving document accessibility. It is designed for faculty and staff who do not use Canvas and need a separate place to upload and review files outside of a Canvas course.

  • With DocHub, users can upload files such as PDFs, Word documents, and PowerPoint presentations to evaluate their accessibility.
  •  After a file is uploaded, Panorama scans it and provides an accessibility score, a detailed issue report, and guidance to remediate issues.
  • DocHub can also generate alternative user-friendly formats such as audio, ePub, or Braille

To get started, log in to Panorama using your UTM account and open DocHub.

Key Features

  • Accessibility Scoring Reviews uploaded files and identifies formatting problems or accessibility barriers.
  • Remediation Guidance Provides instructions for fixing accessibility issues.
  • Alternative Formats Converts documents into accessible formats for students, faculty, and staff.
  • Cloud Storage Lets users store and organize files and folders in one central location.

Watch this instructional YuJa Panorama DocHub video

Watch Here

YuJa Verity Check List

If your course uses YuJa Verity for proctored quizzes or exams, a little prep goes a long way. 

Here's what to check before test day:

  1. Install the extension. Students need the YuJa Verity browser extension installed before they can take a proctored quiz. Already have it? We recommend uninstalling and reinstalling due to a recent update.
  2. Authenticate and check the desktop piece. Once the extension is installed and authenticated, confirm that the Lockdown Browser desktop application is also downloaded.
  3. Activate Verity before the quiz. Click YuJa Verity on the left-hand navigation to activate it before attempting the quiz.
  4. Use a supported browser. Chrome (preferred) or another supported browser is required.
  5. Skip Chromebooks, iPads, and mobile devices. YuJa Verity will not function on these devices. A laptop or desktop computer is required. 
  6. Make sure students are NOT using the Canvas App.

YuJa Verity Faculty Reminder

We highly encourage creating a practice quiz at least a week before a proctored quiz or exam. This gives students time to work through any tech issues before it counts.

Students sitting outside with laptops

Download the Microsoft SharePoint app.

Make OneSpace easier to view and navigate on your phone with the Microsoft SharePoint app. The app provides mobile-friendly access to UT Martin’s OneSpace intranet, including sites and resources.  

Students at UTM

A Cleaner Inbox Is Here: Meet Graymail

UTM ITS is introducing a new Outlook feature to help reduce clutter in your Inbox. The feature will automatically move some lower-priority messages into a new Promotions folder so important messages are easier to find. 

Learn more about Graymail 

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