On August 4, from 6:00 a.m. - 8:00 a.m., ITS will be performing maintenance updates on the campus internet firewalls. During this maintenance window, GlobalProtect VPN access and login services, as well as overall campus internet connectivity, will be affected. Once the update is complete, GlobalProtect users will be prompted to download the new VPN software. All other campus users may experience a brief internet outage while the firewalls are being upgraded. If you continue to experience connectivity issues after 8:00 a.m., please contact the UTM Help Desk.
On Tuesday, August 4, at 6:00 p.m., IT Services will be performing essential infrastructure maintenance on the Banner servers. As a result, Banner and related services, including Banner Self-Service and Banner Admin, will be unavailable during the maintenance period. The work is expected to be completed by 10:00 p.m. If you have any questions, please contact the Help Desk at (731) 881-7900.
Current Hours (through August 15)- Monday - Friday: 8:00 a.m. - 6:00 p.m.
- Saturday: 12:00 p.m. - 5:00 p.m.
- Sunday: 12:00 p.m. - 5:00 p.m.
Semester Hours (beginning August 16)- Monday - Thursday 7:00 a.m. - 9:00 p.m.
- Friday: 7:00 a.m. - 6:00 p.m.
- Saturday: 12:00 p.m. - 5:00 p.m.
- Sunday: 12:00 p.m. - 9:00 p.m.
Welcome Weekend Hours (August 20 - 23)- Friday: 7:00 a.m. - 9:00 p.m.
- Saturday: 8:00 a.m. - 9:00 p.m.
First Week of Class Help Desk Tent (August 24 - 28)- 9:00 - 11:00 a.m.
- 11:00 a.m. - 1:00 p.m.
Extended Hours (August 29)- Saturday: 8:00 a.m. - 5:00 p.m.
Office hours and additional information can be found at www.utm.edu/helpdesk.
Oracle is implementing a system update that introduces a slightly redesigned sign-in page for the Employee Self-Service Finance, Human Resources, and Facilities modules in DASH. If you have a bookmark saved directly to a DASH module (instead of the DASH landing page), it may no longer work after the update. If this occurs, simply access DASH through the landing page, sign in, and create a new bookmark. To access DASH after the update: - Select Sign in with UT_CAS on the new Oracle sign-in page.
- Enter your UT Microsoft username (your full UT email address) and select Next.
- Enter your password and complete the sign-in process.
If you're unsure which email address to use, you can look up your UPN online before signing in. If you experience any issues accessing DASH after the update, please contact the Help Desk or submit a DASH service request for assistance.
We are excited to announce that YuJa Panorama, a robust accessibility platform, has been integrated directly into Canvas and is now available. This tool is intended to improve the usability of course content, enhance the learning experience for all students, and further the university's commitment to digital accessibility. The platform expands on Canvas's existing accessibility features by offering efficient, comprehensive support for reviewing digital course content, identifying accessibility issues, and providing inline tools for remediation. YuJa Panorama provides clear, step-by-step guidance directly within Canvas and is designed for ease of use without requiring advanced technical expertise. Helpful resource for instructors: Getting Started with Panorama for Instructors in Canvas Helpful resource link for students: Getting Started with Panorama for Students
YuJa Panorama's DocHub is an online workspace for checking and improving document accessibility. It is designed for faculty and staff who do not use Canvas and need a separate place to upload and review files outside of a Canvas course. With DocHub, users can upload files such as PDFs, Word documents, and PowerPoint presentations to evaluate their accessibility. After a file is uploaded, Panorama scans it and provides an accessibility score, a detailed issue report, and guidance to remediate issues. To get started, log in to Panorama using your UTM account and open DocHub. Key Features- Accessibility Scoring Reviews uploaded files and identifies formatting problems or accessibility barriers.
- Remediation Guidance Provides instructions for fixing accessibility issues.
- Alternative Formats Converts documents into accessible formats for students, faculty, and staff.
- Cloud Storage Lets users store and organize files and folders in one central location.
Watch this instructional YuJa Panorama DocHub video (2min 20sec).
The following checklist serves as a reminder and resource for setting up your classes in Canvas. For any questions about the checklist and your course set-up, contact the ITC at itc@utm.edu or 731.881.7877. Create or Import your ContentReview Assignments, Quizzes, and Discussions- Verify that activities and content in the course are published.
- Verify due dates.
- Check out the Canvas Bulk Edit tool to adjust your due dates from a previous semester.
- Review instructions and settings in Assignments, Discussions, and Quizzes for accuracy.
- Verify group weight assignments and that categories are weighted correctly, if using a weighted grading system.
- Verify Modules are logically ordered and published and check the "Lock until" dates.
- Verify the course home page is set up correctly.
- Use the "Preview" option in each quiz to check for errors.
- See what your students will see with the "Student View" and review your course from their perspective.
Review Course Details- Review Syllabus for accuracy and compliance.
- Customize course navigation links.
- Activate only the links that are necessary.
- For example, in most cases the following should be hidden: Files, Pages, Outcomes, Conferences, and Collaborations. If using Modules you can hide even more links to simplify navigation for students.
- See: How to Reorder and Hide Course Navigation Links.
Final Preparations- Verify that links are valid and operational.
- Publish your course when you are ready for students to access the content.
- Canvas email (Inbox/Conversation) messages will not be sent if the course is unpublished.
Check for Accessibility- The Course Accessibility Checker scans your Canvas pages and Assignments to identify common accessibility errors. If you are using Canvas Studio, you can automatically generate captions in your recordings.
- How to use the Course Accessibility tool.
Please visit the ITC's Runway page to view the schedule and to register for a session. SharePoint/OneSpace- 8/6, 10:00 a.m. - 11:00 a.m.
YuJa Verity (Proctoring Software)- 8/10, 2:00 p.m. - 3:00 p.m.
- 8/19, 11:00 p.m. - Noon
Canvas Basics- 8/11, 11 a.m. - Noon
- 8/13, 11:00 a.m. - Noon
Yuja Panorama (ADA Compliance Tool)- 8/12, 2 p.m. - 3 p.m.
- 8/20, 11 a.m. - Noon
UTM's new authentication page has launched! Users will now use the UPN (i.e. User Principal Name) to authenticate for all services on campus such as the UTM Portal, Canvas, Office, and more. If you have a student or colleague who is unsure of their UPN, here are a few things to keep in mind: - In many cases, the UPN may be the full UTM email address. However, if your email address does not work when signing in, you can look up your UPN using your UTM ID Number (960#) at https://ds.tennessee.edu/passwords/mynetid.asp.
- Your UPN will typically follow one of these formats:
- Faculty & Staff: NetID@utm.edu
- Students: NetID@skyhawks.utm.edu or NetID@ut.utm.edu
As part of an ongoing campus safety upgrade, card readers for the electronic door locks in Latimer-Smith, Gooch, and the University Center have been upgraded to contactless cards. Faculty, staff, and students who use these buildings will need to obtain new dual-credential cards from the Skyhawk Card Office. These upgrades replace the unencrypted magstripe technology with encrypted, secure technology in our cards, improving security, enhancing longevity and reliability, and prepares our campus to transition to digital credentials in the future.
If your college, division, office, or department has not yet designated a primary Web Content Manager, please complete the Web Content Manager Designation Form. As part of the University's Digital Presence Procedure, each unit must identify a primary representative responsible for coordinating and maintaining its web content. Designated Web Content Managers will receive training from Information Technology Services later this summer and during Fall Campus Return Week.
All faculty and staff must transition to an approved UTM email signature format. Personalized or alternative formats will no longer be permitted.Templates and instructions are available on the UTM Office of University Relations One Space webpage. The deadline to transition your email signature is August 24.
In April 2026, the U.S. Department of Justice (DOJ) extended the digital accessibility compliance deadline--including those for online course content--for compliance by one year. Nevertheless, faculty are encouraged to continue their reviews of online content in their Fall 2026 courses and make necessary edits to comply with the regulation. Through a UT System-wide contract, UT Martin has purchased Yuja Panorama to assist UTM faculty with the process of ensuring that their online course content meets the federal accessibility standards. Similar to the available accessibility tools in Canvas, Panorama will identify the issues that do not meet compliance and make recommendations for remediation. It differs from the Canvas tools in the ability to go beyond items in the Rich Content Editor. For example, it will review PDF and Word files and make recommendations to bring the content to acceptable standards, and identify images that need Alt-Text. The ITC anticipates training to be available in the next few weeks. | 
