If you have not signed your Master Promissory Note and entrance counseling, you will need to complete that at studentloans.gov. If you have any questions, call Student Financial Aid immediately at (731) 881-7040.

Note: Checks will be available during the first week of classes, if you have a refund pending Refunds are issued at least once a week. Effective January 2016, student refund checks will NO longer be available for pickup at the Bursar's Office windows. Refund checks will only be mailed or directly deposited to bank accounts. Students will need to ensure a current mailing address is indicated in Banner.

Be aware that you may be required to repay a portion of your excess aid (or refund) check if:

  1. You do not maintain attendance in all of your classes
  2. You drop any classes
  3. You withdraw from classes.

If you have any questions about loan disbursement please see financial aid.

*Refund Checks processed one (1) time per week at a minimum.

Changes to Refund Schedule

E-Refunds - No Waiting on the Mail!

Sign up for E-REFUNDS at: http://www.utm.edu/offices-and-services/office-of-bursar/set-up-an-e-refund-account.php

Need Help?

For help logging into the Portal and/or Banner, contact the Help Desk at (731) 881-7900 or e-mail helpdesk@utm.edu.

For questions about your refund, contact the Bursar's Office at (731) 881-4677.