- Monthly maintenance updates will occur on Thursday, July 16th, 5:00 p.m. - 10:00 p.m. This includes our monthly mandatory security patches for all services. Users may experience intermittent downtime.
- Maintenance updates will occur on Tuesday, July 7th & Tuesday, July 21st from 7:00 p.m. - 10:00 p.m. Users may experience intermittent downtime during the update.
As part of an ongoing campus safety upgrade, card readers for the electronic door locks in Latimer-Smith, Gooch, and the University Center have been upgraded to contactless cards. Faculty, staff, and students who use these buildings will need to obtain new dual-credential cards from the Skyhawk Card Office. These upgrades replace the unencrypted magstripe technology with encrypted, secure technology in our cards, improving security, enhancing longevity and reliability, and prepares our campus to transition to digital credentials in the future.
- Monday - Friday: 8:00 a.m. - 6:00 p.m.
- Saturday: Closed
- Sunday: 12 p.m. - 5 p.m.
- Holiday Closings for July 4th: July 3rd - 5th
Office hours and additional information can be found at www.utm.edu/helpdesk.
If your college, division, office, or department has not yet designated a primary Web Content Manager, please complete the Web Content Manager Designation Form. As part of the University's Digital Presence Procedure, each unit must identify a primary representative responsible for coordinating and maintaining its web content. Designated Web Content Managers will receive training from Information Technology Services later this summer and during Fall Campus Return Week.
All faculty and staff must transition to an approved UTM email signature format. Personalized or alternative formats will no longer be permitted.Templates and instructions are available on the UTM Office of University Relations One Space webpage. The deadline to transition your email signature is August 24.
Summer is here, and for instructors, this is the time to prepare your course materials for the upcoming Fall semester. What about the Canvas course shells? What can be done over the summer to make sure they are ready to go by August? Here are a few best practices that may help avoid future frustrations and headaches. Combine Course SectionsCombining sections helps you to maintain all course content in a single location while still managing important course elements by section, such as assignment due dates, gradebook views, and SpeedGrader access. How to Cross-list your courses. Manage Your Canvas File StorageCanvas course sites are limited to a file storage quota of 2202 MB, making it important to monitor file sizes to avoid exceeding the limit. Click to see more details Check for AccessibilityThe Course Accessibility Checker scans Canvas Pages and Assignments to identify common accessibility errors.How to use the Course Accessibility tool.
Please visit the ITC's Runway page to view the schedule and to register for a session. SharePoint/OneSpace- 7/30, 10:00 a.m. - 11:00 a.m.
YuJa Verity (Proctoring Software)- 7/27, 2:00 p.m. - 3:00 p.m.
- 7/30, 2:00 p.m. - 3:00 p.m.
Canvas Basics- 7/17, 11 a.m. - Noon
- 7/28, 11:00 a.m. - Noon
Yuja Panorama (ADA Compliance Tool)- 7/16, 2 p.m. - 3 p.m.
- 7/29, 11 a.m. - Noon
Why it Matters:The modern workplace is more collaborative than ever, and digital file sharing has become an integral part of daily workflow, but sharing files incorrectly can expose sensitive data. Microsoft 365 offers a robust suite of tools designed to facilitate easy collaboration and secure file sharing. However, it's crucial to understand permissions and access controls across each application. OneDrive is the cloud storage service that integrates seamlessly with Microsoft 365. When you save a file to OneDrive, it's private unless you choose to share it. SharePoint is a web-based platform for collaboration and document management. Advanced permissions can be applied at the folder or file level, making it ideal for teams and departments. Teams is the communication and collaboration workspace that integrates with SharePoint for file storage. When a team member uploads a file within a Teams Channel, the file is stored in a SharePoint backend and accessed through the Files Tab within that Channel. File permissions are granted to all members of the Teams site. Channels allow you to further limit permissions to a subset of the Teams site members. Which tool should you use:- OneDrive - Best for your own work files and sharing with a few individuals.
- SharePoint - Best for department or team documents and long-term storage.
- Teams - Best for collaboration tied to conversations and projects.
Learn MoreSecurity Reminders- Always review sharing settings before sending files and avoid using "Anyone with the link" unless necessary.
- Be mindful of where you sign in to Microsoft 365. If you log into your account on a shared or public computer and do not properly sign out, others could gain access to your files and data. Always use trusted devices and remember to sign out when finished.
UTM's new authentication page has launched! Users will now use the UPN (i.e. User Principal Name) to authenticate for all services on campus such as the UTM Portal, Canvas, Office, and more. If you have a student or colleague who is unsure of their UPN, here are a few things to keep in mind: - In many cases, the UPN may be the full UTM email address. However, if your email address does not work when signing in, you can look up your UPN using your UTM ID Number (960#) at https://ds.tennessee.edu/passwords/mynetid.asp.
- Your UPN will typically follow one of these formats:
- Faculty & Staff: NetID@utm.edu
- Students: NetID@skyhawks.utm.edu or NetID@ut.utm.edu
In April 2026, the U.S. Department of Justice (DOJ) extended the digital accessibility compliance deadline--including those for online course content--for compliance by one year. Nevertheless, faculty are encouraged to continue their reviews of online content in their Fall 2026 courses and make necessary edits to comply with the regulation. Through a UT System-wide contract, UT Martin has purchased Yuja Panorama to assist UTM faculty with the process of ensuring that their online course content meets the federal accessibility standards. Similar to the available accessibility tools in Canvas, Panorama will identify the issues that do not meet compliance and make recommendations for remediation. It differs from the Canvas tools in the ability to go beyond items in the Rich Content Editor. For example, it will review PDF and Word files and make recommendations to bring the content to acceptable standards, and identifyimages that need Alt-Text. The ITC anticipates training to be available in the next few weeks.
Zoom's AI Companion is now available in the main UT Zoom environment. Meeting leaders may enable the AI tools in their accounts at any time by following the instructions below. Zoom AI automates the entire note-taking process. It generates smart recaps, highlights key decisions, creates action items, and answers your specific questions in real-time. It allows you to focus on the conversation rather than manually typing notes.The Zoom AI Companion can summarize meeting topics for participants and add highlights and chapters to Zoom cloud recordings. If the meeting is recorded to the cloud, the AI splits the video into smart chapters and highlights the most important discussion points. - Action Item Tracking: Identifies exact next steps and assigns them to the correct participants, which can trigger automated recap workflows.
- Zoom Docs Integration: Easily convert your meeting notes and transcripts directly into a Zoom Docs document for easy editing and sharing.
Steps to Activate AI Companion in your UT Zoom Account:- Go to tennessee.zoom.us and select "Create or Log In" and enter your NetID and password.
- After logging in, select Settings on the menu on the left.
- Select the AI Companion heading at the top of the page.
- Toggle features to On as desired.
For more information regarding the Zoom AI Companion, please select this link to Zoom's online article.
If you are a Chromebook user and engage Zoom, there's a new app for your device. Zoom recommends downloading and installing their new Zoom for Chrome PWA application for use with Chromebooks. Select this link to install the Zoom for Chrome PWA application. For more information on the Zoom for Chrome PWA application, please review this article for tips on getting started. | 
