Information Technology Services

ITS UPDATE: February 2026

ITS Update
Information Technology Services Newsletter

ITS Maintenance and Updates 
 

  • Monthly maintenance updates will occur on Thursday, February 19th, 5:00 p.m. - 10:00 p.m. This includes our monthly mandatory security patches for all services. Users may experience intermittent downtime.

 

Check Your Zoom Security Settings 
 

Zoom has announced that all meetings are to be secured with one of the following security options:

1. Only allow authenticated users.

Only attendees with a UT account may enter the session, and all attendees are required to authenticate before joining. However, if you have a guest speaker (external to the university), this option will also restrict your guest speaker. In this scenario, choose a Passcode or Waiting Room (or a combination of both).

2. Require a passcode.

A Passcode may be generated automatically by Zoom, or it can be a pre-determined alpha-numeric series that you choose. Be sure to share this passcode with attendees. If applied, it is automatically included in the text of the meeting invitation. Note: If a passcode is shared publicly or with an unwanted guest, this will not restrict them from attending the session.

3. Use a waiting room.

The Waiting Room can be activated or deactivated during the session at any time. Review the options on the Security icon within a meeting to quickly engage the Waiting Room in real-time. With this option applied, attendees enter a virtual waiting area before entering the main session. The host and co-host may admit attendees one at a time or, all at once, via the Participants menu.

If you have not enabled one of these options for your meeting, Zoom will automatically secure meetings with the Waiting Room.

To make changes to your default Zoom session settings:

  • In the Zoom Workplace desktop app, select the Settings gear in the top-right of the app window. If the Settings gear is not available, select the Profile icon and then choose Settings. On the General tab, select the link to View More Settings to open the options on the web (usually ocated near the bottom of the General tab information list). Please review the various options for using the Waiting Room, Passcodes, or restricting Authorized Users.
  • On the web, please go to tennessee.zoom.us. Select the Create or Log In button and enter your NetID and password. After logging in, select Settings on the left.

 

Yuja Verity Is Live! 
 

Yuja Verity has replaced Proctorio as UTM's online test proctoring/academic integrity app. Yuja offers a range of options for your Canvas Quizzes. To learn more about Yuja, visit the Help Desk Knowledge base and search for "Yuja." In-person and online training will be offered throughout the semester. If you have any questions, please reach out to the Instructional Technology Center at 731.881.7877 or at itc@utm.edu.

 

Need to Collect Some Data? You Have Options! 
 

UTM Faculty, staff, and students have access to two survey tools for tasks such as research, event registrations, and collection of opinions. Microsoft Forms allows you to quickly and easily create custom knowledge checks, surveys, polls, questionnaires, registrations, and more. Office 365 offers Forms, which can be used for polls and surveys, event registrations, and more. Results include a PowerPoint of the results helpful tables and graphs, plus an Excel spreadsheet for further analysis. To learn more, visit Introduction to Microsoft Forms.

Qualtrics is a more robust survey tool that is used by researchers in universities and other large businesses and organizations for its sophistication and capacity. The Qualtrics license is through UTK. As a result, interested users can activate their accounts at the UTK Qualtrics link and find additional resources. Check out the comparison chart below for a better understanding of how each might have applications for your work. Contact the ITC with any questions.

Qualtrics vs. Office 365 Forms Comparison

Qualtrics

Office 365 Forms

Purpose: Enterprise-grade research and advanced survey platform designed for complex data collection, academic research, etc.Purpose: Simple, user-friendly form and survey tool for basic data collection, quizzes, polls, and feedback.
Types of Questions: Multiple choice, matrix, rank order, slider, heat map, constant sum, text entry, side-by-side, graphic slider, drill down, and 100+ specialized question types.Types of Questions: Basic question types including choice (multiple choice/checkboxes), text, rating, date, ranking, Likert scale, file upload, and Net Promoter Score.
Branching Options: Advanced logic and branching including sophisticated survey flow controls.Branching Options: Basic branching logic Limited to simple conditional rules.
Distribution Options: Email distribution, anonymous links, social media sharing, QR codes, SMS messaging, website embedding, panel integration, API distribution, and sample purchasing through Qualtrics panels.Distribution Options: Share via link, email invitation, QR code, embed in websites or SharePoint pages, or integrate with Microsoft Teams. Limited to basic distribution methods.
Tools: Advanced analytics dashboard, real-time reporting, cross-tabulation, statistical analysis (SPSS integration).Tools: Basic real-time response charts and summary statistics, automatic quiz grading.
Ease of Use: Moderate learning curve due to extensive features. Requires training for advanced capabilities. Offers templates and support resources.Ease of Use: Very intuitive and user-friendly interface. Minimal learning curve.

 

ITC Training Schedule for February 
 

All sessions will be virtual via Zoom. To register, log in to Runway to choose your sessions. If you need individual assistance, contact the ITC at 731.881.7877.

Canvas Accessibility Tools

  • Tuesday, 2/17, 11:00 a.m. - Noon
  • Tuesday, 2/24, 2:00 a.m. - 3:00 p.m.

YuJa Verity (Proctoring Software)

  • Wednesday, 2/11, 10:00 a.m. - 11:00 a.m.
  • Wednesday, 2/18, 2:00 p.m. - 3:00 p.m.

SharePoint

  • Tuesday, 2/10, 2:00 p.m. - 3:00 p.m.
  • Wednesday, 2/25, 11:00 a.m. - Noon.

 

Information Technology Services Contact Information: 17318817900
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