Monthly maintenance updates will occur on Thursday, January 15, 5:00 p.m. - 10:00 p.m. This includes our monthly mandatory security patches for all services. Users may experience intermittent downtime.
Help Desk January Hours
Faculty, staff, and students can reach the UTM Help Desk at 731.881.7877, help@utm.edu, or by visiting the Help Desk in Room 102 of Crisp Hall. Access a wealth of resources 24/7 via the Client Portal Knowledge Base.
Spring Semester 2026 Regular Hours of Operation
Sunday: Noon - 9:00 p.m.
Monday - Thursday: 7:00 a.m. - 9:00 p.m.
Friday: 7:00 a.m. - 6:00 p.m.
Saturday: Noon - 5:00 p.m.
Note: Monday, 1/19, the Help Desk will operate from 7:00 a.m. to 6:00 pm.
Meet Title II Digital Accessibility: Key Deadlines & Resources
The Department of Justice now mandates that all public universities, including UT Martin, comply with ADA Title II digital accessibility standards. By April 24, 2026, all digital content - including Canvas materials for online, hybrid, and in-person courses - must meet WCAG 2.1 Level AA standards.
Ensure your course materials are accessible by using these essential guides:
Title II Tips: Review this guide for quick accessibility wins.
For technical support with Canvas tools, please email the Instructional Technology Center at itc@utm.edu. If you have questions regarding policy or student accommodations, contact the Accessibility Resource Center at ARC@utm.edu.
Adios, Proctorio! Hello, Yuja Verity!
The University of Tennessee System's contract with Proctorio concludes on January 31, 2026. In coordination with the UT System, UTM Regional Centers and Online Programs has purchased YuJa Verity, which will serve as UTM's new online proctoring solution. The new three-year agreement will run from January 31, 2026, through January 30, 2029.
YuJa Verity offers a comprehensive, integrated experience within Canvas, designed to provide flexible and scalable exam monitoring. The platform includes self-administered tools for live proctoring, allowing each campus to utilize institutional proctors at no additional charge - a key feature that supports affordability and efficiency across the system. You can learn more about YuJa Verity by visiting https://www.yuja.com/verity/.
Additional information and implementation details will be provided in the coming weeks to assist with a smooth transition before the conclusion of our Proctorio contract. Thank you for your continued partnership in supporting academic integrity and enhancing the online learning experience.
Purchasing New Departmental Computers
ITS is here to help you navigate computer specs and configuration. You can submit a quote request through our ticketing system, and a technician will provide guidance on what to purchase from UT System-approved procurement vendors with whom the university has active service agreements.
Already purchased a device? All computers still need to go through device prep and installation to ensure compliance with UT System security, maintenance, and monitoring requirements. Please submit a Device Prep & Installation ticket to begin this process once you receive your device. If your device is 1500 dollars or more, you will need to contact Procurement to receive a UT System tag before a device can be imaged. If the device is under 1500 dollars, IT Services will assign a convenience tag for department inventory tracking.
Beginning of Semester Canvas Course Checklist
This checklist offers useful tips to organize your course and communicate with your students how to readily access content and assignments.
Deploy the UTM Canvas Course Template that is available in CanvasCommons. You can edit the design and resources, but the consistent, familiar format from course to course helps students readily navigate courses.
Simplify course navigation by hiding unnecessary course navigation links.
Advise students to set their Notification Preferences and explain to them how you plan to communicate with them (e.g. announcements, emails, frequency, etc.).
Course Introduction: Record a brief video or offer a written explanation of how Canvas will be used to facilitate learning.
Review the Syllabus in class or via a Recording.
Compare due dates in your Syllabus to the due dates provided in Canvas.
Customize your Course Navigation to ensure that it is easy to follow and hide tools that you do not plan to use in the course.
As you create content in Office 365 programs and in Canvas, use the built-in accessibility tools to ensure that your course content, files, and recordings are accessible. In Canvas, you have the Accessibility Checker in the Rich Content Editor when creating a new Announcement, Assignment, Discussion, Page, or Quiz.
